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Glædelig jul 2021 – fra alle os i 2ndC!

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Nyhed

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Glædelig jul 2021 – fra alle os i 2ndC!

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Sikke et år! I kølvandet på 2020 – et år, der går over i historiebøgerne – var der meget at leve op til. Men 2021 bød sandelig på sine egne oplevelser.

Vaccinen kom endelig, og vi kunne alle gradvist imødegå et friere liv i løbet af foråret og sommeren. Det betød også, at mange endelig kunne vende tilbage til det savnede fællesskab på kontorerne rundt omkring i Danmark.

Og netop dét står frem som et af højdepunkterne hos os i 2ndC: Endelig at kunne samles fysisk med kollegaer, kunder og samarbejdspartnere igen. På trods af, at hverdagen endnu engang byder på håndsprit, mundbind og løbende tests er det også det samvær, vi ser allermest frem til i 2022.

Færre restriktioner ændrer dog ikke på, at det digitale arbejdsliv er kommet for at blive. Mange organisationer kæmper stadig med at tackle de udfordringer med digital adgangsadministration og sikkerhed, som følger med den nye arbejdsvirkelighed.

Det er en kamp, som vi har kunnet mærke i form af stigende efterspørgsel efter stærkere compliance og governance med adgange og rettigheder til systemer, applikationer og data. Her ved udgangen af 2021 er vi enormt stolte af at have hjulpet mange eksisterende og nye kunder godt igennem den kamp.

Året var hæsblæsende i 2ndC – og 2022 tyder ikke på at blive roligere.

Mange tak til kunder, samarbejdspartnere og venner af huset for året, der er gået! Vi glæder os allerede til næste år.

Rigtig glædelig jul og godt nyt år!

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Kategorier
Articles Case

CASE ”Compliance Suite has significantly improved our approach to program governance and User Lifecycle Management.”

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Case

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”Compliance Suite has significantly improved our approach to program governance and User Lifecycle Management.”

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For several years, Atea has dedicated many resources to streamline the business. This has resulted in a greater focus on process automation, program governance and not to mention identity and access management. Helped along the way by 2ndC Compliance Suite.

In recent years, Atea has expended a lot of resources on streamlining the business. In addition to selling IT solutions to businesses and public institutions, the Group has been busy establishing and implementing a compliance program of the highest international standard. It has been successfully implemented.

In this context, program governance has received increasing attention across the international Group. The effort goes hand-in-hand with a stronger commitment to identity and access management, helped along the way by 2ndC Compliance Suite.

Automation creates a more efficient organization

With over 7,000 employees, Atea has unique technology challenges in relation to license management. With such a large staff, heavy organizational, administrative processes are quickly created.
It is a concrete business challenge to manage the Group’s thousands of employees on the infrastructure. In addition, it must be ensured that their access to data and systems meets the organizational needs, while complying with security requirements.

This is where Compliance Suite enters the picture.

Before Atea deployed the platform in Denmark, Finland and Sweden, user creation and access assignment were manual tasks with low automation.

”On a good day, you could say that our user administration in Denmark was semi-automatic. When employees were created in the HR system, it triggered a notification to the Service Desk, so they knew that a new employee needed to be created and assigned access. When Compliance Suite came along, we were finally able to automate that process,” says Jim Andersen, Senior System Specialist at Atea Denmark.

”Most user management tasks are now automated,” adds Sami Liimatainen, Infrastructure Architect in Group IT at Atea. ”Of course, individual managers still must fill out a form on the intranet when they need to create new employees, but from there, the information flows directly from the HR system and into Compliance Suite, which automatically creates the employee in our AD and assigns the appropriate rights and licenses.”

In addition to automating and streamlining the Group’s approach to User Lifecycle Management, Compliance Suite also made a tangible security difference. Prior to the implementation of the identity and access management platform, it was common practice to create copies of existing employees’ access composition every time a new employee had to be onboarded in the organization.

”There is no doubt that replication of accesses works in the short term. It’s quick to get people started, but it’s not very smart.

Neither in terms of auditing, organizational security or license consumption,” says Jim Andersen. ”The fact that we can assign standard roles to employees via Compliance Suite has given us tremendous value. And not least, we know exactly when employees can be expected to be set up in the systems.”

Atea can now be sure that all accesses are correct and active when a new employee joins the Group.

”No one has more access than they need for their position, and we avoid situations where new employees have to wait to access important systems because the Service Desk simply hasn’t had the time to implement the access. Thus, Compliance Suite helps to support the productivity of the entire organization,” says Jim Andersen.

Documentation is the key to better program governance

In addition to the daily administration and onboarding of new employees, there is one area that Compliance Suite has particularly helped lift for Atea: the work with program governance.

”It is essential in relation to the audit that coincidences can no longer prevail in relation to employees’ IT access. The platform entails we can fully document why people have the accesses they do. Everything is logged, which goes a long way to helping the people who have to manage our program governance efforts. It has become much easier for them to control, and they have 100% assurance that our internal rules are maintained,” says Jim Andersen.

Sami Liimatainen backs up:
”The many automation options available in Compliance Suite have renewed our approach to program governance in relation to our User Lifecycle Management efforts and significantly improved it.”

Especially in relation to offboarding of employees, the concrete benefits concerning the program governance efforts become noticeable for Atea.

”Compliance Suite’s built-in offboarding processes speak directly to our work to maintain a strong access audit and a solid security base. All offboarding steps are automated and it helps us a lot that we can be certain that all accesses are shut down and that the shutdown is documented as soon as an employee leaves the organization,” says Jim Andersen.

An onboarding takes a mere 30 minutes

As a Nordic group with thousands of employees in seven countries, the time dedicated to managing employees’ user profiles and access is crucial. If onboarding and assignment of digital accesses require too much time, it risks creating severe bottlenecks in the Service Desk and, not least, affecting the ability of the entire staff to work effectively.

”Compliance Suite has resulted in significant time savings. Before we implemented the platform, every creation took several hours, which also required the Service Desk to have the necessary time to handle the task. If something else had priority, it wouldn’t be handled right away and employees would have to wait for access,” explains Jim Andersen.

”Now, an onboarding actually only takes 30 minutes. Once an employee is registered in our HR system, the system triggers a creation in Compliance Suite and half an hour later we can be sure that the employee has the right access and is ready to log in,” he adds.

”Because our User Lifecycle Management has been automated, it also means that the workload at the Service Desk has been eased. Automation has really benefited us on multiple fronts,” says Sami Liimatainen.

Significant savings on licenses

For many organizations, over-licensing is a problem, and it’s a problem that can be hard to overcome. Many lack an overview of the license inventory, along with an overview of which employees actually need which licenses.

This was also a challenge at Atea. Compliance Suite automatically shuts down employees’ accesses when they are offboarded, and in the process automatically removes their licenses. It has made a difference.

”One of the biggest impacts on the business that I’ve noticed since we implemented Compliance Suite is actually the financial savings. The platform has given us an overview and improved our management of employee licenses. This means that so far we have been able to cut 12.5% of our E5 licenses,” says Jim Andersen.

The automation engine must be rolled out across the organization

The plan is to embed the Compliance Suite even more strongly across Atea. That process is already underway. Stakeholders from different corners of the organization are involved to shed light on what existing manual processes can be automated by the platform.

”The technical onboarding of an employee could easily take several days and involve several internal forces; far more than should be dedicated to the process. Today, HR can create a person the day before they start and be sure that the rights are in place,” says Christian Bølling, Director of Infrastructure Technology at Atea Denmark.

”In terms of maturity, we are still in the early stages, but I expect to see a ketchup effect across the Atea Group before long,” he adds. ”Other parts of the business are starting to see the value, and the automation engine that is in the Compliance Suite will eventually be used throughout the organization.”

Atea is currently working on getting all parts of the group to fully adopt the use of Compliance Suite so that the group’s User Lifecycle Management processes can be unified and streamlined. So far, it has created positive experiences.

”What really struck me after we implemented the platform is why we didn’t do it years ago,” says Sami Liimatainen.[/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_4″ layout=”1_4″ align_self=”auto” content_layout=”column” align_content=”flex-start” content_wrap=”wrap” spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”ContainerMarginTB-80″ id=”” background_image_id=”” type_medium=”” type_small=”” order_medium=”0″ order_small=”0″ spacing_left_medium=”” spacing_right_medium=”” spacing_left_small=”” spacing_right_small=”” spacing_left=”” spacing_right=”” margin_top_medium=”” margin_bottom_medium=”” margin_top_small=”” margin_bottom_small=”” margin_top=”” margin_bottom=”” padding_top_medium=”” padding_right_medium=”” padding_bottom_medium=”” padding_left_medium=”” padding_top_small=”40px” padding_right_small=”15px” padding_bottom_small=”” 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About Atea

Atea is a specialist in IT infrastructure and the largest IT infrastructure provider in the Nordic region. Atea provides IT solutions and services to both private and public companies. Atea has more than 7,000 employees throughout the Nordic and Baltic countries, including around 1,400 in Denmark.

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Kategorier
Articles Automation Case Digitization Security

CASE Automation, control and security are the building blocks of digitalization

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Case

[/fusion_text][fusion_title title_type=”text” rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ before_text=”” rotation_text=”” highlight_text=”” after_text=”” title_link=”off” link_url=”” link_target=”_self” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” content_align_medium=”” content_align_small=”” content_align=”left” size=”1″ font_size=”” animated_font_size=”” fusion_font_family_title_font=”” fusion_font_variant_title_font=”” line_height=”” letter_spacing=”” text_shadow=”no” text_shadow_vertical=”” text_shadow_horizontal=”” text_shadow_blur=”0″ text_shadow_color=”” margin_top_medium=”” margin_right_medium=”” margin_bottom_medium=”” margin_left_medium=”” margin_top_small=”” margin_right_small=”” margin_bottom_small=”” margin_left_small=”” margin_top=”” margin_right=”” margin_bottom=”15px” margin_left=”” margin_top_mobile=”” margin_bottom_mobile=”” text_color=”” animated_text_color=”” highlight_color=”” style_type=”default” sep_color=”” link_color=”” link_hover_color=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Automation, control and security are the building blocks of digitalization

[/fusion_title][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” content_alignment_medium=”” content_alignment_small=”” content_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” margin_top=”” margin_right=”” margin_bottom=”” margin_left=”” font_size=”” fusion_font_family_text_font=”” fusion_font_variant_text_font=”” line_height=”” letter_spacing=”” text_color=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]C.C. Jensen uses automation of processes, centralized control and tightened security measures to support the ongoing digitalization of the organization.

C.C. Jensen has a leading position in the international market for oil filtration systems. Maintaining that position requires an ability to move with the times. This involves daring to go digital.

Now, C.C. Jensen has gradually started to increase its digital efforts. This has led to new initiatives across the organization, from implementing physical robotics in production to Robotic Process Automation in the business. To support the digital initiative, C.C. Jensen has chosen to implement the 2ndC Compliance Suite.

Centralized control creates better overview

As the level of digitalization increases, so does the complexity of the IT set-up of the organization. This increases the need for centralized control.
“We have slowly started to increase the digitalization of the company, so it’s vital that we get our workflows right. Our systems need to talk to each other so that our processes run as smoothly as possible. The more digital we become, the greater our need for overview and overall control,” says Brian Smidt, Head of IT at C.C. Jensen.

Integration between the 2ndC Compliance Suite user management platform and other core business systems provides a more detailed overview across the IT environment.

“We have a better overview than we had before. We know which groups our employees are members of, and with the integration between 2ndC Compliance Suite and Microsoft Intune, we now know exactly which employees have been issued which IT tools,” says Brian Smidt. “It is of great value to us that the platform can easily talk to our other systems, so we can gather all our knowledge about users in a single place.”

Maintains agility in a volatile market

Like all other companies in the construction industry, MT Højgaard is project-driven, and thus dependent on being able to adapt the organization to a changing market.

”Construction projects vary in nature and size. Therefore, it is crucial that we can, for example, scale the workforce up and down as needed. It is impossible to implement this safely and efficiently without the right technological support. The Compliance Suite helps ensure that we can continuously restructure when circumstances require it and maintain the agility of our organizational set-up and of our IT infrastructure,” explains Carsten Bo Jacobsen.

Compliance Suite enables MT Højgaard to onboard and offboard large groups of employees when circumstances require it. It involves the automatic creation and removal of employee access to company IT systems, applications, and data.

Automated processes save time

In addition, 2ndC Compliance Suite has limited the time required by C.C. Jensen’s IT department on user creations and access assignments.

“I definitely have more time since we implemented 2ndC Compliance Suite. So many processes run automatically now that the time I spend onboarding and offboarding employees in our systems is minimal,” says Claus Jon Steinhaugen, IT supporter at C.C. Jensen.

“Since the implementation, we’ve also seen fewer support cases where people are contacting us because they lack access to systems and applications,” he adds.

The plan is for 2ndC Compliance Suite to be more firmly embedded in other C.C. Jensen departments, so that the responsibility for user creations and access will eventually be placed somewhere other than the IT department.

“We want to bring in HR, so ideally, the IT department doesn’t have to deal with the creation of new employees. The potential is huge, and with integration between 2ndC Compliance Suite and our HR system, it’s practically just a click in one system. In general, it makes a lot of sense that all onboarding and offboarding tasks are gathered in the HR department – including the handling of digital access – so that we can concentrate on other tasks in the IT department,” says Claus Jon Steinhaugen.

Significant improvement in security

Before CC Jensen automated the processes for onboarding and offboarding employees into the organization’s IT systems, it was a challenge to maintain an overview of the workforce and the IT environment. It was difficult to document who had access to what and who had what rights in the systems. In addition, responsibility for the processes, including how and when employees’ user profiles were closed down once their employment with C.C. Jensen ceased, were not clearly distributed.

”We had a particular challenge with employees who had not been employed for long periods of time still appearing in our systems,” says Brian Smidt. ”People who had not worked in C.C. Jensen for six months, could in some cases have access to our data because we did not have the prerequisites to properly shut down the accesses. 2ndC Compliance Suite automates the processes, and the user profile is automatically off-loaded from our systems once an employee leaves their position. It gives extra peace of mind to know that nothing is going to slip through that could jeopardize our security.”

Creating new employees with a copy of the access and rights of existing employees was also a common practice in the past at C.C. Jensen. This was another factor that hampered the IT department’s overview of the systems, and a significant security challenge.

”Before, too many people in our organization had too many unnecessary accesses and too many permissions in our systems. 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About C.C. Jensen

C.C. Jensen is a family-owned international company, established in 1953 and headquartered in Denmark. They are known worldwide for producing products of the highest quality. Their CJC® Oil Filtration Filters and CJC® Filter Inserts are available through a global network of 11 subsidiaries, one sales office, three affiliates, one joint venture partner and over 40 agents. C.C. Jensen has 284 employees.

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Glædelig WorldPride & EuroGames!

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Sidste år var Copenhagen Pride hårdt ramt på fest og farver grundet Covid-19. Selvom det var nødvendigt, var det naturligvis en skam – glæden, festen og mangfoldigheden manglede i de københavnske gader. Men i 2021 bliver der taget revanche.

København er i år vært for både WorldPride og EuroGames og bringer både fest og sport i særklasse til Danmark. En 11 dage lang fejring af mangfoldighed, tolerance og kærlighed uden grænser.

Til EuroGames skal 6.000 atleter dyste på tværs af 22 discipliner. Der vil være åbent for, at tilskuere og besøgende kan få lov at deltage i ”Sports to the People”-programmet fyldt med ”drop-in”-sportsaktiviteter, herunder Drag Olympics, rulleskøjtning, workshops og regnbuefamiliesport.

WorldPride bliver delt mellem Malmø og København og bringer fest, kultur, kunst og menneskerettighedsdebat til gaderne – og ikke mindst til WorldPrides hjemmebane WorldPride Square (også kendt som Rådhuspladsen).

Det bliver dejligt med liv og godt humør i gaderne! Hos 2ndC glæder vi os til at kunne følge med fra vores kontor på Kongens Nytorv og fra Københavns gader.

Mangfoldighed, tolerance og kærlighed har altid været hjørnesten i 2ndC’s DNA, og vi ønsker alle atleter og deltagere en fantastisk WorldPride og et godt EuroGames.

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CFO’en og CEO’en i tættere samarbejde om beskyttelse af data

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Nyhed

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CFO’en og CEO’en i tættere samarbejde om beskyttelse af data

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CFO’en er rykket tættere på CEO’en i dagens erhvervsorganisationer, og dagsordenen står på strategi og digitalisering. Digital modenhed, automatisering og beskyttelse af data skal nu have højeste prioritet efter et år med en digital transformation, der er gået ekstremt hurtigt. For én ting er sikkert: De cyberkriminelle har ikke sovet i timen under pandemien.

Rettidig omhu og vilje til digital forandring kan betyde forskellen på overlevelse eller undergang for en virksomhed, for den nye virkelighed post-corona kræver digital modenhed. KPMG vurderer, ifølge deres rapport ”Differentiated diligence after COVID-19”, at digital modenhed er en af de store differentieringsmarkører i 2021 og fremadrettet.

Det er en virkelighed, som CFO’er landet over forholder sig til ved at etablere et tættere samarbejde med deres CEO. Ifølge en undersøgelse, foretaget af PwC, svarer 53 % af CFO’erne, at pandemien har medført, at de er blevet en tættere sparringspartner med virksomhedens CEO. De ønsker at sætte strategi og digital transformation på dagsordenen – faktisk forventer 76 % af CFO’erne at øge deres investeringer i digital transformation.

Læs mere > CASE: Midt i en krisetid står Kromann Reumert på et solidt fundament af sikkerhed og brugerstyring

2020 blev et år med meget store digitale forandringer, og de fleste virksomheder måtte løbe stærkt for at følge med. Med forandringerne fulgte også en større bevidsthed om de data, virksomhederne er i besiddelse af, og om nødvendigheden af at automatisere processerne omkring sikkerhed og databehandling. Den bevidsthed skal nu konkretiseres og implementeres, og den digitale transformation cementeres. Dette er nødvendigt for at maksimere organisationens beskyttelse af data.

Og det kan kun gå for langsomt.

Cyberkriminelle har også taget noter

Det er nemlig ikke kun virksomhederne, der har lært noget om digitalisering det forgangne år. Ifølge KPMG’s trusselsrapport har cyberkriminelle fulgt godt med i timen, og automatiserer nu i stigende grad deres angreb.

Det betyder, at de kan ramme virksomheder hurtigere og med større styrke end tidligere. Hacking og trojanske heste bliver mere og mere almindelige, og et angreb kan påvirke en virksomhed økonomisk i årevis. Phishing-angreb bliver stadig mere sofistikerede, hvilket efterlader medarbejderen med et urimeligt og unødvendigt ansvar, hvis sikkerheden ikke på plads.

CFO’erne og CEO’erne får travlt: Vigtigheden af at sikre virksomhedens data mod cyberangreb kan ikke understreges nok. Rettidig omhu er kodeordet, for det er nu, man skal arbejde på virksomhedens digitale modenhed: I takt med, at virksomhedens modenhed stiger, stiger også virksomhedens evne til at modstå et cyberangreb.

Læs mere > Derfor skal du pleje din organisations digitale modenhed

Arbejdet med beskyttelse af data sker ad flere trin

Der er mange niveauer at arbejde på, når man lægger den ultimative it-sikkerhedsstrategi. Planlægningen begynder ude i organisationen, og derfra arbejder man sig ind mod sagens kerne. Vi giver her et bud på, hvilke fire trin, der er grundlæggende for at komme hele vejen rundt om processen:

  1. Forståelse af omfang og udfordringer: Din it-organisation er sandsynligvis ikke den samme som for et år siden. At træde et skridt væk for at danne sig et overblik over forandringerne er fundamentalt for processen. Stil f.eks. jer selv følgende spørgsmål: Hvilke data har I? Hvilke nye systemer og applikationer har adgang til data? Hvilke brugere har adgang til disse data? Og hvilke tredjeparts udbydere har adgang til data? Hvad kan vi gøre for at samle data og samtidig øge overblikket?
  2. Samarbejde – få alle med: Arbejd sammen om at løse opgaven. Det er ikke kun et arbejde, der påvirker selve it-afdelingen, men derimod store dele af organisationen. Jo flere, man får med ombord fra starten, jo bedre implementeret bliver løsningen, og jo større sikkerhed vil I opnå.
  3. Udpeg en (ikke it-)person til at overvåge compliance med persondataregulativer – en CFO kunne være ideel. Denne person, med et passende overblik over organisationens risiko-agenda, skal være en fortaler for it-sikkerhed på tværs af organisationen.
  4. Automatiser sikkerhedsfunktionerne. Jo højere grad af automatisering, jo bedre overblik har man over data, over hvem der har tilgang til hvad og hvornår etc. Ikke alle virksomheder er dog klar til at springe ud i en full-scale AI-løsning. For dem kan en automatiseret IAM-platform være et skridt på vejen.

Læs også > Derfor er Identity & Access Management nøglen til digital transformation

Glem ikke, at den, der har overblik over data, har magten over data!

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It-sikkerhedspolitik – og balancen mellem kontor- og hjemmearbejdsplads

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Nyhed

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It-sikkerhedspolitik – og balancen mellem kontor- og hjemmearbejdsplads

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Muligheden for at arbejde hjemmefra har stor betydning for medarbejderens trivsel og engagement i arbejdsopgaverne. Men for meget hjemmearbejde kan virke ødelæggende på virksomhedskulturen. Balancen mellem hjemmearbejdsplads og kontor skal findes – men hvad har det med it-sikkerhedspolitik at gøre?

Regeringens genåbningsplan betyder, at samfundet gradvist lukker op hen over sommeren. For rigtig mange betyder det en tilbagevenden til hverdagen, som den var før COVID-19-pandemien – og med den, en tilbagevenden til den fysiske kontorarbejdsplads. Eller, i al fald en delvis tilbagevenden til kontorarbejdspladsen.

En undersøgelse fra IDC påviste for et par år siden, at en fleksibel arbejdsplads har direkte indflydelse på medarbejderens indsats og arbejdsglæde. Det seneste år har givet offentlige og private organisationer rig mulighed for at efterprøve undersøgelsen, og  hjemme. Derfor er spørgsmålet, som medarbejdere og ledere spørger sig selv om landet over: Hvad er den bedste balance mellem kontor og hjemmearbejdsplads?

Det er op til den enkelte virksomhed at svare på det spørgsmål – men det er ikke et enkelt spørgsmål at besvare. Udfordringen vil altid være at opnå en balance mellem den enkelte medarbejders ønske om at have større fleksibilitet, og virksomhedens behov for at opretholde den kulturelle sammenhængskraft. Den sammenhængskraft, der skabes på baggrund af det uformelle, fysiske møde mellem medarbejderne i hverdagen.

Læs også > Hjemmearbejdspladsen: Aldrig mere eller?

Bare fordi man kan…

Flere virksomheder står frem i disse dage og fortæller om hvordan de har sparet penge ved at etablere permanente hjemmearbejdspladser til medarbejderne. Det har betydet mere tilfredse medarbejdere og lavere udgifter til kontorkvadratmeter.

Øvelsen er dog ikke helt uden omkostninger. Lektor ved CBS, Peter Holdt Christiansen, der forsker i menneskers adfærds på arbejdspladsen, mener at virksomheder skal træde varsomt.  Bliver brugen af hjemmearbejdspladser for udbredt kan det betyde, at den uformelle virksomhedskultur, der er en vigtig komponent i fastholdelsen af medarbejderne forsvinder – og det kan i sidste ende koste virksomheden dyrt.

Balancen skal findes, og som ved alt andet under denne pandemi eksisterer der hverken en manual eller præcedens. Hvor meget eller hvor lidt man ønsker, at medarbejderen skal benytte sig af en hjemmearbejdsplads, er en ledelsespolitisk udfordring: Ingen kan sige hvad der er den rigtige løsning. Det eneste, der er sikkert er, at bare fordi man kan, ikke nødvendigvis er ensbetydende med, at man skal.

Virksomhedens it-sikkerhedspolitik skal på plads

Noget man helt sikkert skal, hvis man har medarbejdere, der arbejder hjemmefra, er at få organisationens it-sikkerhedspolitik i orden. It-afdelinger har løbet hurtigt det forgangne år. I den hektiske omstilling har der ofte ikke været tid til eller mulighed for at overholde selv simple it-protokoller. Nu skal der handles.

Hvad enten man i virksomheden beslutter at gå all-in på at give medarbejderne permanente hjemmearbejdspladser, eller om man foretrækker, at medarbejderen som udgangspunkt møder op på kontoret hver dag, skal virksomhedens it-sikkerhedspolitik stå knivskarpt. Og den bedste måde at sikre det på er ved at benytte en IAM-løsning til at automatisere brugerstyringen.

Når man kigger på en automatiseret IAM-løsning er der således tre grundlæggende it-sikkerhedsrelevante punkter, der bliver opfyldt. Punkter, der er særligt vigtige, når medarbejderne både arbejder fra kontoret og hjemmefra – eller fra, hvor de nu lige befinder sig:

  1. On- og offboarding automatiseres. Dette minimerer sikkerhedsbrister i forbindelse med adgange, givet på det forkerte grundlag. Samtidig sikres, at alle adgange og licenser automatisk lukkes, når en medarbejder forlader virksomheden.
  2. Centraliseret styring af adgange. Skulle uheldet være ude, kan alle adgange for en given bruger blive lukket fra centralt sted ved et enkelt klik. Og åbnes igen, når det anses for sikkert.
  3. En fuld log over hændelser i data. Virksomheden skaffer sig let overblik over, hvilke data, der er tilgængelige, hvem der har tilgået data, og hvornår det er sket.

Læs også > Hvad er Identity & Access Management?

De vigtigste it-sikkerhedsrelevante egenskaber ved en IAM-løsning

Gennem automatiseret tildeling af roller og rettigheder sikres, at medarbejderen kun har adgang til de data og systemer, der skal til for, at hun kan fungere i sit arbejde – hverken mere eller mindre. Det minimerer risikoen for datalæk, og det øger samtidig medarbejdertilfredsheden altid at kunne tilgå relevante data – også igennem onboarding- eller offboardingprocesser.

Den centraliserede styring af adgange er ikke kun en fordel i forhold til it-sikkerhedspolitik. Den styrker generelt overblikket over data, apps og systemer, og kan få en positiv betydning for antallet af licenser, så overlicensering undgås.

Derudover kan en fyldestgørende IAM-løsning tilmed danne en log over alle hændelser i data, og sikrer dermed i øvrigt også organisationen ubesværet compliance med GDPR.

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At have styr på organisationens it-sikkerhedspolitik er vigtigt, særligt når medarbejderne arbejder hjemmefra. Helt centralt står en automatiseret IAM-løsning. Læs mere om IAM-løsningen 2ndC Compliance Suite:

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Automatisk rolle-og rettighedsstyring hjælper virksomheder igennem corona-krisens senfølger

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Nyhed

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Automatisk rolle-og rettighedsstyring hjælper virksomheder igennem corona-krisens senfølger

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Med regeringens nye lempelser er vi nu gradvist på vej tilbage til vores fysiske arbejdspladser. Håndteringen af Corona-pandemiens senfølger sætter hidtil usete standarder for agilitet og it-sikkerhed, og det kræver en stram rolle- og rettighedsstyring. En automatiseret IAM-platform kan være løsningen.

Meget er sket i løbet af det seneste år.

Fra den ene dag til den anden sendte Corona de fleste kontor-ansatte hjem for at arbejde fra spisebordet. Det tog dog ikke lang tid for os at indse, at der ikke var grund til at begrænse sig til at arbejde indenfor hjemmets 4 vægge, når vi f.eks. lige så godt kunne arbejde fra sommerhuset. At folk arbejder fra, hvor de nu engang befinder sig er i dag blevet en realitet, som HR- og it-afdelinger må tage stilling til verden over.

”Hvor-du-befinder-dig”-arbejdspladsen er dog kun én af de ting, som virksomheder i dag kæmper med at håndtere. Da pandemien tog fart i foråret og de fleste af os blev sendt hjem, blev mange virksomheder nødt til med stor hast at implementere nye systemer for kunne imødekomme den ny hverdag. Dermed foretog de et voldsomt digitaliseringsspring på ganske kort tid, ikke uden konsekvenser: De færreste havde en systematisk/automatiseret tilgang til onboarding af nye systemer, og pga. tidspres måtte selv simple sikkerhedsprotokoller tilsidesættes.

Læs også > Sådan genvinder du overblikket over jeres digitale transformation

Fasthold medarbejderen med uproblematisk onboarding

Læg oveni, at nogle virksomheder er vokset voldsomt under krisen og har ansat medarbejdere i bundter. Med genåbningen er det ikke kun medarbejdere på lønkompensation, der så småt ved at vende tilbage. Virksomheder, der har ligget i dvale under nedlukningen er også begyndt at ansætte igen. Dermed er det ikke kun sikkerhedsproblematikken, der er i spil; En undersøgelse, foretaget af Aberdeen Group fastslår, at virksomhedens håndtering af onboarding-situationen har direkte indflydelse på medarbejderens tilfredshed og fastholdelse i jobbet. En ikke uvæsentlig detalje i en tid, hvor flere brancher i forvejen har svært ved at finde kvalificeret arbejdsskraft.

Svaret ligger i automatiseret onboarding, styret igennem en IAM-løsning. Løsningen, der tildeler adgange og rettigheder på baggrund af roller, kan sikre, at medarbejderen har adgang til alle relevante systemer og data fra øjeblikket, hun træder ind i virksomheden på sin allerførste dag. Dermed fjernes spildtid og frustrationer over manglende adgange, samtidig med at risikoen for sikkerhedsbrister pga. overflødige adgange minimeres.

Læs mere > 5 grunde til, at du skal automatisere dine onboardingprocesser

Rolle- og rettighedsstyring lukker døren for ”ubudne gæster”

Ved at tildele adgange og rettigheder baseret på roller sikrer man bl.a., at den enkelte medarbejder ikke ved en fejl uretmæssigt kommer til at sidde med adgange til personlige data, og dermed bliver et svagt led i forhold til hackere eller andre ”ubudne gæster”.

Adgangene kan oprettes, lukkes – også midlertidigt – og nemt åbnes igen fra centralt sted, alt sammen baseret på medarbejderens rolle i organisationen. Proceduren tager ganske få minutter og effekten er øjeblikkelig, men kan dog uden besvær sættes i kraft med virkning fra en bestemt dato og tidspunkt, eller iværksættes med tilbagevirkende kraft hvis det er nødvendigt.

Dette er lige nyttigt, om man byder nye medarbejdere velkommen, eller hvis en medarbejder har været udsat for et cyber-angreb.

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Sådan booster du organisationens digitale potentiale!

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Download e-bogen og få de 5 grunde til, at HR skal spille en meget større rolle i digital transformation.

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Kategorier
Artikler Automatisering Case Digitalisering Sikkerhed

CASE Automatisering, kontrol og sikkerhed er digitaliseringens byggesten

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Case

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Automatisering, kontrol og sikkerhed er digitaliseringens byggesten

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C.C. Jensen bruger automatisering af processer, centraliseret kontrol og skærpede sikkerhedsforanstaltninger til at understøtte den løbende digitalisering af organisationen.

C.C. Jensen har en førende position på det internationale marked for oliefiltreringssystemer. At bevare den position kræver en evne til at følge med tiden. Det kræver, at man tør satse på digitalisering.

Nu er C.C. Jensen gradvist begyndt at øge sin digitale indsats. Det har medført nye satsninger på tværs af organisationen – lige fra implementering af fysisk robotteknologi i produktionen til Robotic Process Automation i forretningen. For at understøtte den digitale satsning, har C.C. Jensen valgt at implementere 2ndC Compliance Suite.

Centraliseret kontrol skaber bedre overblik

Når digitaliseringsgraden stiger, stiger kompleksiteten af organisationens it-setup som regel også. Dermed øges behovet for centraliseret kontrol.
”Vi er langsomt begyndt at skrue op for digitaliseringen af virksomheden, og derfor er det afgørende, at vi har styr på vores workflows. Vores systemer bliver nødt til at tale sammen, så vores processer forløber så gnidningsfrit som muligt. Jo mere digitale vi bliver, jo større bliver vores behov for overblik og samlede kontrolmuligheder,” forklarer Brian Smidt, IT-chef hos C.C. Jensen.

Integrationer mellem brugerstyringsplatformen 2ndC Compliance Suite og andre centrale forretningssystemer, skaber et mere detaljeret overblik på tværs af it-miljøet.

”Vi har fået et bedre overblik, end vi havde før. Vi ved, hvilke grupper vores medarbejdere er medlemmer af, og med integrationen mellem 2ndC Compliance Suite og Microsoft Intune ved vi nu også præcis, hvilke medarbejdere, der har fået udleveret hvilket it-udstyr,” siger Brian Smidt. ”Det har stor værdi for os, at platformen nemt kan tale sammen med vores andre systemer, så vi kan samle al vores viden om brugerne ét sted.”

C.C. Jensen sparer tid på automatiserede processer

Herudover har 2ndC Compliance Suite begrænset den tid, som C.C. Jensens it-afdeling skal bruge på brugeroprettelser og adgangstildelinger.
”Jeg har helt sikkert fået mere tid efter, at vi implementerede 2ndC Compliance Suite. Nu kører så mange processer automatisk, at tiden jeg bruger på at on- og offboarde medarbejdere i vores systemer er minimal,” siger Claus Jon Steinhaugen, der er IT-supporter hos C.C. Jensen.

”Siden implementeringen har vi også oplevet færre supportsager, hvor folk henvender sig, fordi de mangler adgang til systemer og applikationer,” tilføjer han. Planen er, at 2ndC Compliance Suite skal forankres stærkere i andre afdelinger af C.C. Jensen, så ansvaret for brugeroprettelser og -adgange på sigt placeres et andet sted end hos it-afdelingen.

”Vi vil gerne have HR ind over, så it-afdelingen ideelt set ikke behøver at beskæftige sig med oprettelsen af nye medarbejdere. Potentialet er stort, og med en integration mellem 2ndC Compliance Suite og vores HR-system kræver det jo praktisk talt bare et klik i ét system. Generelt giver det rigtig god mening, at alle onboarding- og offboarding-opgaver samles i HR-afdelingen – herunder håndteringen af digitale adgange – så vi får mulighed for at koncentrere os om andre opgaver i it-afdelingen,” siger Claus Jon Steinhaugen.

Markant forbedring af sikkerheden

Før C.C. Jensen fik automatiseret processerne for onboarding og offboarding af medarbejdere i organisationens it-systemer, var det en udfordring at bevare overblikket over medarbejderstaben og it-miljøet. Det var svært at dokumentere, hvem der havde adgang til hvad, og hvem der havde hvilke rettigheder i systemerne. Herudover var ansvaret for processerne – bl.a. for hvordan og hvornår medarbejdernes brugerprofiler blev lukket ned, når deres ansættelse i C.C. Jensen ophørte – ikke klart fordelt.

”Vi havde en konkret udfordring med, at medarbejdere der ikke havde været ansat i længere perioder, stadig kunne figurere i vores systemer,” fortæller Brian Smidt.

”Folk, der ikke havde arbejdet i C.C. Jensen i et halvt år, kunne i nogle tilfælde have adgang til vores data, fordi vi ikke havde forudsætningerne for at lukke ordentligt ned for adgangene på plads. 2ndC Compliance Suite automatiserer processerne, og brugerprofilen offboardes automatisk fra vores systemer, når en medarbejder forlader sin stilling. Det giver ekstra ro i maven at vide, at der ikke falder noget imellem to stole, som kan udfordre vores sikkerhed.”

At oprette nye medarbejdere med en kopi af eksisterende medarbejderes adgange og rettigheder var ligeledes tidligere en udbredt praksis i C.C. Jensen. Det var endnu en faktor, der hæmmede it-afdelingens overblik over systemerne og ikke mindst en betydelig sikkerhedsudfordring.

”Før var der for mange i vores organisation, der havde for mange unødvendige adgange og for mange rettigheder i vores systemer. Nu er adgangstildelingen rollebaseret, og vi kan være helt sikre på, at medarbejderne kun får de adgange og rettigheder, der passer til netop deres jobbeskrivelse,” slutter Brian Smidt.

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padding_right=”80px” padding_bottom=”80px” padding_left=”80px” hover_type=”none” border_sizes_top=”” border_sizes_right=”” border_sizes_bottom=”” border_sizes_left=”” border_color=”” border_style=”solid” border_radius_top_left=”” border_radius_top_right=”” border_radius_bottom_right=”” border_radius_bottom_left=”” box_shadow=”no” box_shadow_vertical=”” box_shadow_horizontal=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” box_shadow_style=”” background_type=”single” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_color=”#607d8b” background_image=”” background_position=”left top” background_repeat=”no-repeat” background_blend_mode=”none” render_logics=”” filter_type=”regular” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ 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filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″]https://www.2ndc.dk/wp-content/uploads/2020/04/CJC-logo-m-Margin.png[/fusion_imageframe][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” content_alignment_medium=”” content_alignment_small=”” content_alignment=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” margin_top=”0px” margin_right=”” margin_bottom=”” margin_left=”” font_size=”” fusion_font_family_text_font=”” fusion_font_variant_text_font=”” line_height=”” letter_spacing=”” text_color=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Om C.C. Jensen

C.C. Jensen er en familieejet international virksomhed, etableret i 1953 og med hovedkontor i Danmark. Verden over er de kendt for at producere produkter i allerhøjeste kvalitet. Deres CJC® Oliefiltreringsfiltre og CJC® Filterindsatser kan købes via et globalt netværk bestående af 11 datterselskaber, et salgskontor, tre associerede selskaber, en joint venture-partner og over 40 agenter. C.C. Jensen tæller 284 medarbejdere.

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Sådan genvinder du overblikket over jeres digitale transformation

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Nyhed

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Sådan genvinder du overblikket over jeres digitale transformation

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Coronakrisen blev mange virksomheders mulighed for at trykprøve deres digitale transformation. Hjemmearbejdspladser, netværksforbindelser, adgange til data, videokonferencer. Sikkerhed og compliance. Mistede du overblikket undervejs? Så giver vi her et bud på, hvordan du kan få det tilbage.

Da corona væltede ind over Danmark i foråret 2020, skabte den i sit kølvand en kæmpe digitaliseringsbølge. Virksomheder blev på ganske kort tid tvunget til at foretage ændringer i deres digitale set-up. Ændringer, der under normale omstændigheder kunne have taget op til 10 år. Men da 2ndC i foråret foretog en rundspørge for at klarlægge, hvordan danske virksomheder havde klaret den store hjemsendelse i forbindelse med corona-udbruddet, viste det sig, at langt de fleste danske virksomheder havde omstillet sig til den digitale hjemmearbejdsplads stort set uden problemer. Den digitale transformation var gået over al forventning. Er der så overhovedet mere at snakke om? Er alt så, som det skal være?

Ikke nødvendigvis. For som ved enhver premiere har det været en hektisk optakt. Da først de fleste af organisationens arbejdsstationer pludselig loggede på hjemmefra for første gang, havde it-afdelingerne kun tid til at tage sig af det allermest nødvendige. Så selvom selve transformationen gik godt, har mange it-afdelinger de seneste mange måneder været lagt ned af supportsager og help-desk opgaver.

Tid til at træde et skridt tilbage

Nu hvor støvet har lagt sig, er det tid til at genvinde overblikket. Træde et skridt tilbage og kigge på applikationer, data og licenser. Medarbejdere, der har forladt virksomheden – og medarbejdere, der er kommet til. Få et overblik over, hvem der egentlig har adgang til hvad, hvilke licenser, der er i brug – og hvilke, der ikke er. For ikke at tale om, hvilke applikationer, der er kommet til undervejs.

Måske er det ligefrem også blevet tid til at revurdere compliance i forhold til persondataforordningen, for de mange hjemmearbejdspladser øger risikoen for uhensigtsmæssig omgang med persondata og datalæk. For mange virksomheder med manglende overblik kan det ligefrem føles som om, at de må vælge mellem at bibeholde forretningens effektivitet eller at overholde reglerne i EU’s persondataforordning. Sådan behøver det dog bestemt ikke at være.

Læs mere > Det kan Corona lære dig om GDPR!

Hvordan kommer vi videre herfra

Mange virksomheder har under coronapandemien opdaget gyldne muligheder for at øge medarbejdertrivsel – og spare kontorkvadratmeter – ved at gøre de digitale hjemmearbejdspladser permanente. Det understreger vigtigheden af at have styr på it-sikkerhedsforanstaltningerne.

En af de bedste måder at skabe sig et overblik it-sikkerheden og den digitale transformation, er ved at stille sig selv tre spørgsmål:

  1. Hvem har adgang til hvad?
  2. Hvornår har de adgang?
  3. Hvad har medarbejderen adgang til?

Lad os tage dem én ad gangen:

Hvem har adgang til hvad?

Tager I manuelt stilling fra person til person, hvilke adgange medarbejderen skal have adgang til? Kopierer I adgange fra andre i lignende positioner? I så fald mister I let overblikket over, hvem der har adgang til hvad. Det kan igen både medføre overlicensering og manglende adgange, og tilmed en svækket it-sikkerhed. At have styr på, hvem der har adgang til hvilke data hvornår, er derudover en af hjørnestenene i EU’s persondataforordning. Kan I svare på dette spørgsmål slår I flere fluer med et smæk, skaber et tiltrængt overblik – og så er det ikke engang så vanskeligt at opnå, som det måske lyder.

Hvornår har medarbejderen adgang

I on- og offboardingprocessen er det afgørende at give medarbejderen de nødvendige adgange fra første arbejdsdag, lige meget om det drejer sig om en nyansat eller om en medarbejder, der skifter stilling. Men det er absolut lige så afgørende at lukke for adgangene igen, når medarbejderen forlader virksomheden: Licenser, der ikke er blevet lukket, koster hvert år virksomheder hundredtusindvis af kroner, og ”glemte” adgange udgør en enorm sikkerhedsrisiko.

En glat onboardingproces er med til at sikre den nyansatte en god start på det nye job – og en god start giver en tilfreds medarbejder, der ikke bare kan påbegynde sine arbejdsopgaver fra første dag i ansættelsen, men som også statistisk set bliver længere i jobbet. En automatiseret identitets- og adgangsstyringsplatform (IAM) kan sikre de rigtige adgange ved en enkelt indtastning – og fjerne arbejdspres fra både HR- og it-afdelingen.

Samme proces bruges, når medarbejderen fratræder stillingen igen – adgange og licenser lukkes ved at indtaste en fratrædelsesdato i et enkelt brugerinterface, og så er der ikke mere arbejde i det.

Læs mere > Digital onboarding: Den ultimative guide til succes

Hvad har medarbejderen adgang til

Det er naturligvis ikke helt ligegyldigt om medarbejderen har de rette adgange. Det har betydning, ikke bare for medarbejderens effektivitet og arbejdsglæde, men også for it-sikkerheden. For få adgange giver en frustreret medarbejder, der ikke kan komme til at udføre sine arbejdsopgaver. For mange adgange betyder en forringet it-sikkerhed, der kan blive udnyttet af cyberkriminelle. For ikke at tale om utilsigtet adgang til personfølsomme data og informationer, det kan udgøre et brud på persondataforordningen.

Den bedste løsning, når det kommer til tildeling af adgange, er at bruge et rollebaseret IAM-system. Og i det lange løb er det er også det letteste! En rollebaseret IAM-løsning sikrer medarbejderen adgange baseret f.eks. på personens stilling, arbejdsfunktioner og afdeling. Det letter arbejdsbyrden og skaber overblik, både hos HR og it.

Genvind kontrollen over den digitale transformation med 2ndC Compliance Suite

Den voldsomme digitaliseringsbølge, der ramte Danmark i 2020, pressede så at sige 10 års digital udvikling sammen til ét år. Set i det perspektiv er det ikke underligt, hvis nogen synes, at de har mistet overblikket. Heldigvis findes der redskaber til ikke blot at genvinde det overblik, men også til at få fuld kontrol over situationen. Og hvis du allerede har gættet, at et af de redskaber hedder en IAM-løsning, så har du ikke læst denne artikel forgæves.

2ndC Compliance Suite er en sådan løsning. Med 2ndC Compliance Suite får du bl.a.:

  • Day One Access til alle systemer og applikationer.
  • Alle funktioner til identitets- og adgangs­styring samlet ét sted.
  • Fuldt overblik over stamdata.
  • Automatiseret tildelingen af licenser og digitale adgange.
  • Log på alle personrelaterede hændelser i orga­nisationens IT-systemer.

Er du nysgerrig på, hvordan 2ndC Compliance Suite kan give dig overblikket tilbage, så download vores demo-video herunder:

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4 udfordringer ved digital transformation, som Identity & Access Management kan hjælpe dig med at overkomme

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Nyheder

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4 udfordringer ved digital transformation, som Identity & Access Management kan hjælpe dig med at overkomme

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Forretningsfordelene ved digital transformation er mange. Men når organisationen øger sin digitaliseringsgrad, er det naivt at tro, at udfordringerne ikke stiger i takt med udbyttet. Identity & Access Management er nøglen til at komme helskindet igennem vanskelighederne.

Der er mange fordele ved digital transformation – økonomisk gevinst, driftsoptimering, produkttransformation, kundeengagement – men det er nødvendigt også at være opmærksom på de problemer og faldgruber, som næsten altid opstår, når transformationen skal gennemføres. Her er der fire områder, der typisk udfordrer virksomheder.

Antallet af applikationer eksploderer

Grundlaget for en digital virksomhed er naturligvis en stærk it-infrastruktur og et veludviklet it-miljø. Men jo mere digital organisationen bliver, jo flere applikationer har den enkelte medarbejder også behov for. Det må i hvert fald være ræsonnementet. 

I virkeligheden ender antallet af applikationer ofte med at overstige forretningens behov. Enten har virksomheden ganske enkelt implementeret for mange applikationer i forhold til, hvad der er nødvendigt – eller også har de enkelte medarbejdere adgang til langt flere, end de har behov for.  

Det kan skyldes flere ting. Gamle applikationer udfases måske ikke, når nye indfases, og med en betydelig stigning i antallet af Cloud SaaS-løsninger, som indkøbes direkte af forretningsafdelingerne – simpelthen, fordi det er blevet så nemt – frem for it-afdelingen, kan den enkelte organisation let finde sig selv midt i et virvar af unødvendige, overlappende og usynlige applikationer. 

I en rapport over applikationslandskabet vurderer Capgemini, at 34 procent af CIO’er mener, at de har flere applikationer, end forretningen har behov for. Hele 14 procent mener, at de har markant flere applikationer, end der er behov for.  

Det er konkret udfordring for forretningen. Fordi det er en alvorlig trussel mod it-afdelingens procedurer og organisationens sikkerhed. Jo mere virksomhedens applikations- og softwarelandskab udvider sig, jo sværere bliver det at kontrollere. Med omfangsrig skygge-it stiger risikoen for succesfulde hackerangreb markant. Analysevirksomheden Gartner anslår, at helt op til en tredjedel af succesfulde angreb i 2020 vil ramme virksomheders skygge-it. 

Kort sagt: Teknologi og software er grundlaget for succesfuld digital transformation, da det gør virksomheden agil og gør det lettere at skalere efter behov. Afgørende er det dog at bruge sine digitale værktøjer klogt, så de ikke ender med at sænke virksomheden frem for at effektivisere den.  

Læs mere > Derfor er Identity & Access Management nøglen til digital transformation 

Et større lovgivningspres

GDPR trådte i kraft i maj 2018. En stressende deadline for virksomheder verden over. Dataindsamling, -opbevaring og -behandling er ikke så let at komme igennem, som det engang var. 

Jo mere digital en organisation er, jo mere data gemmer den på. Den data skal beskyttes og opbevares efter lovgivningens forskrifter, hvis store compliance-udfordringer ikke skal opstå. Det kan blive en betydelig organisatorisk og økonomisk udfordring, hvis de rette systemer og arbejdsprocesser ikke er på plads. 

Forandringer i arbejdsstyrken

Når organisationen gennemgår en digital transformation, påvirker det naturligvis også medarbejderne – virksomhedens arbejdsstyrke. Deres arbejde bliver mere mobilt, mere digitalt og mere overlappende med privatlivet og personlige, digitale devices. 

Det stiller høje krav til interne it-systemer, når medarbejderne forventer at kunne tilgå applikationer og relevant data når som helst og hvor som helst. Også sikkerhedsmæssigt. Samme udfordring gælder for BYOD (Bring Your Own Device), der er aktuel på mange arbejdspladser. 

I forbindelse med digital omstilling forandrer den organisatoriske struktur og arbejdsmetode sig oftest. Skiftet går i retning af tværfunktionelt, tværfagligt, teambaseret arbejde med et stærkt fokus på agilitet. I en undersøgelse blandt over 3.000 globale erhvervsledere, fastslår McKinsey, at en ud af fem respondenter prioriterer implementeringen af mere agile arbejdsmetoder højt. Det stiller betydelige krav til organisationens samarbejdsmetoder – også teknologisk. 

Digital transformation kan også have afgørende betydning for selve sammensætningen af arbejdsstyrken. I samme McKinsey-undersøgelse anslår 61 procent af respondenter, at de forventer at hyre flere freelancere og projektansatte. Omskiftelige ansættelsesforhold udfordrer organisationen betydeligt på både sikkerhed og effektivitet, hvis on- og offboarding-processerne ikke er strømlinede. 

Læs mere > Derfor er medarbejderoplevelsen afgørende for digital transformation 

Sikkerhedsudfordringerne stiger 

Man skulle tro, at cyberkriminelle allerede havde nået topniveauet af avancerede og opfindsomme angreb. Sandheden er dog, at deres opfindsomhed og evner udvikler sig i takt med sikkerhedssystemerne. Jo mere digital en organisation er, jo mere sårbar er dens store mængde data også overfor hackere. 

Sikkerhedsvirksomheden Infoblox har gennemført en undersøgelse blandt 1.000 it-chefer i USA, Storbritannien og Tyskland, og konkluderer på baggrund af den, at 35 procent af de deltagende virksomheder oplever, at svimlende 5.000 personlige devices forbindes til deres netværk på daglig basis. Den praksis gør organisationen til et let offer for både phishing- og malware-angreb.  

Skandinavien har været hårdt ramt af angreb i form af ransomware og CEO fraud og intet tyder på, at de er ved at stilne af. Ifølge PWC’s Cybercrime Survey 2017 er 74 procent af respondenterne mere bekymrede for cybertruslen nu, end de var tidligere. 64 procent har selv været udsat for et cyberangreb i løbet af de seneste 12 måneder, og hele 37 procent af de angrebne mistede ikke blot penge i forbindelse med angrebet – deres brand tog skade, de mistede kunder og/eller de mistede adgangen til forretningskritiske systemer i længere perioder. 

Læs mere > 5 it- og sikkerhedstrends, du ikke har råd til at ignorere i 2021

Mellemstore virksomheder i sigtekornet

Ikke kun store multinationale koncerner har noget at frygte. En rapport fra sikkerhedsselskabet Malwarebytes og analysevirksomheden Osterman Research viser, at det særligt er mellemstore virksomheder med mellem 500 og 999 ansatte, som cyberkriminelle har i sigtekornet.  

Blandt undersøgelsens deltagende virksomheder rapporterer 73 procent, at de har været ramt af en sikkerhedstrussel i løbet af de seneste 12 måneder, og at hovedparten af angrebene blev udløst af phishing med adware og spyware til følge. Et angreb koster i gennemsnit en virksomhed lammende 1.895.585 kr. Et beløb, der bl.a. dækker udgifter til udskiftning af software, mandetimer, reetablering af systemer, juridiske udgifter mv. 

Når man påbegynder den digitale transformation af sin organisation, må man nødvendigvis også gentænke sin sikkerhedsstrategi og sit beredskab for at kunne imødegå uforudsigelige udfordringer i takt med, at de opstår. 

Identity & Access Management er nøglen

Identity & Access Management er afgørende for, at den digitale transformation bliver en succes. Netop, fordi det er nøglen til at overkomme udfordringerne beskrevet ovenfor. 

Vil du vide mere om, hvordan du bruger Identity & Access Management til at navigere i den digitale transformation? Så download vores e-bog lige her under.

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Hvad er nøglen til digital transformation?

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E-bog: Den korte e-bog til at realisere forretningsværdien af Identity & Access Management. Brug dit digitaliseringsprojekt til at booste din virksomhedssikkerhed, effektivitet og compliance.

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5 it- og sikkerhedstrends, du ikke har råd til at ignorere i 2021

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Nyhed

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5 it- og sikkerhedstrends, du ikke har råd til at ignorere i 2021

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Den virtuelle arbejdsplads kommer til at præge 2021 i lige så høj grad, som de har præget 2020. Vi kigger i krystalkuglen og forudser fem vigtige it- og sikkerhedstrends, der vil dominere i år.

Opbrud og omvæltning var uden tvivl de store temaer i 2020. Selvom de fleste organisationer er vant til løbende – på et vist niveau – at skulle navigere i forandringer, så ændrede coronapandemien verdenen på en måde, som ingen kunne have forudset. Det har betydet, at organisationer har været tvunget til at gennemføre store justeringer og forandre sig for at tilpasse sig den nye virkelighed.

I takt med, at organisationer og virksomheder stadig kæmper med at finde nye måder at drive og vækste forretningen på, har vi samlet fem it- og sikkerhedstrends, der får afgørende indflydelse på året, der kommer.

Trend 1: Samarbejdsteknologi er fortsat et vigtigt fundament

Det virtuelle samarbejde blev et krav, da en stor andel af arbejdsstyrken var tvunget til at arbejde hjemmefra. Den trend kommer til at fortsætte langt ind i 2021, og vil med stor sandsynlighed blive endnu mere integreret i organisationers arbejdsprocesser, end den var inden pandemien. Mange foretog investeringer i samarbejdsteknologi i begyndelsen af sidste år, men yderligere investeringer – og ikke mindst opkvalificeringen af medarbejderne i teknologierne – vil i høj grad fortsætte med at præge 2021.

Trend 2: Den digitale arbejdsplads er kommet for at blive

Det fleksible, mobile arbejdsliv – og dermed arbejde uden for de traditionelle kontorrammer – vil fortsætte med at have enorm betydning i 2021. Under krisen er det blevet etableret som et holdbart arbejdsalternativ. Og det er et alternativ, der har sat sig fast i både virksomheders og medarbejderes bevidsthed. En analyse fra Gartner viser, at 48 procent af ansatte med stor sandsynlighed vil arbejde hjemme en del af arbejdstiden efter pandemien, sammenlignet med 30 procent, der gjorde det regelmæssigt inden nedlukningen. Globalt forventer hele 74 procent af CFO’er at øge andelen af hjemmearbejde i deres organisationer efter udbruddet af COVID-19. Den trend vil fremover stille høje krav til organisatio­nens digitale samarbejdsevner

Læs også > De 5 største læringer fra da corona rykkede arbejdspladserne hjem i de private stuer

Trend 3: Cloud bliver førsteprioritet

Allerede før COVID-19-pandemien havde cloudteknologi – via de stærke muligheder for agilitet, skalerbarhed og omkostningseffektivitet – etableret sin værdi for mange virksomheder. Hvis vi lærte noget af 2020, er det dog, at de organisationer, der allerede arbejdede cloudbaseret, havde lettere ved at omstille sig til den nye arbejdsvirkelighed. Gartner forudser, at investering i cloudteknologi vil vokse 18,4 procent i 2021, og at investeringer i SaaS-teknologi globalt vil udgøre hele 117,7 mia. dollars.

Trend 4: Agilitet i it-setuppet er forudsætningen for en omstillingsparat organisation

Agilitet er altafgørende for organisationers evne til at reagere på forandringer, hvad enten de er udefrakommende eller opstår internt. I kølvandet på 2020 har der været udbredt behov for enten at skulle afskedige eller hjemsende medarbejdere.

Behovet for effektivt at kunne op- eller nedskalere medarbejderstaben bliver under ingen omstændigheder mindre i 2021. I sådanne situationer er det vigtigt at have forudsætningerne for hurtig on- eller offboarding af medarbejderne i organisationens it-systemer på plads. I år bliver agilitet derfor nøgleordet for alle nye it-investeringer.

Læs også > Midt i en krisetid står Kromann Reumert på et solidt fundament af sikkerhed og brugerstyring

Trend 5: Balancegangen mellem sikkerhed og effektivitet bliver vigtigere end nogensinde før

Når arbejdsstyrken sættes fri og får mulighed for at rykke væk fra kontorerne, stiller det pludselig markant højere krav til it-afdelingen, som må løbe hurtigt for at kunne understøtte medarbejdernes arbejdsmuligheder. For danske virksomheder handlede det i 2020 i høj grad om at balancere et højt niveau af it-sikkerhed med medarbejdernes produktivitetsmuligheder. 68,9 procent af respondenterne i en undersøgelse gennemført af 2ndC angav, at det var balancegangen mellem effektivitet og sikkerhed, der vægter højest i forbindelse med medarbejdernes hjemmearbejde.

Den balance kæmpede flere organisationer dog med i praksis igennem 2020. De organisationer, der ikke har en metode til at kontrollere, hvilke digitale adgange medarbejderne ligger inde med – og om de har de adgange, de skal bruge – vil fortsætte med at blive udfordret i år.

Det er nemlig afgørende for effektiviteten, at medarbejderne har alle de digitale adgange, de skal bruge for at kunne løse deres arbejdsopgaver. At have adgang til de rigtige ressourcer er et af de vigtigste tiltag til at understøtte produktivitet. At sikre organisationens datasikkerhed, betyder dog også, at ingen medarbejdere skal have flere digitale adgange, end deres jobrolle kræver. Det kan være svært at understøtte uden det rigtige værktøj.

Derfor vil endnu flere organisationer prioritere investeringer i Identity & Access Governance-platforme i 2021.

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padding_right=”50px” padding_bottom=”50px” padding_left=”50px” hover_type=”none” border_sizes_top=”” border_sizes_right=”” border_sizes_bottom=”” border_sizes_left=”” border_color=”” border_style=”solid” border_radius_top_left=”5px” border_radius_top_right=”5px” border_radius_bottom_right=”5px” border_radius_bottom_left=”5px” box_shadow=”no” box_shadow_vertical=”” box_shadow_horizontal=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” box_shadow_style=”” background_type=”single” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_color=”rgba(255,255,255,0.4)” background_image=”” background_position=”left top” background_repeat=”no-repeat” background_blend_mode=”none” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” filter_type=”regular” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ 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Hvad er de digitale følgevirkninger af coronakrisen?

Hent 2ndC’s rapport om de digitale trends og følgevirkninger for danske organisationer, der opstod i forbindelse med coronaepidemien.

[/fusion_text][fusion_button link=”https://www.2ndc.dk/ressourcer/effekten-af-covid-19/” text_transform=”” title=”” target=”_self” link_attributes=”” alignment_medium=”” alignment_small=”” alignment=”” modal=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” color=”default” button_gradient_top_color=”” button_gradient_bottom_color=”” button_gradient_top_color_hover=”” button_gradient_bottom_color_hover=”” accent_color=”” accent_hover_color=”” type=”” bevel_color=”” border_width=”” border_radius=”” border_color=”” border_hover_color=”” size=”” stretch=”default” margin_top=”” margin_right=”” margin_bottom=”” margin_left=”” icon=”” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]Download rapport[/fusion_button][/fusion_builder_column][fusion_builder_column type=”2_5″ layout=”1_2″ align_self=”auto” content_layout=”column” align_content=”flex-start” content_wrap=”wrap” spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” type_medium=”” type_small=”” order_medium=”0″ order_small=”0″ dimension_spacing_medium=”” dimension_spacing_small=”” dimension_spacing=”” dimension_margin_medium=”” dimension_margin_small=”” margin_top=”” margin_bottom=”” padding_medium=”” padding_small=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” hover_type=”none” border_sizes=”” border_color=”” border_style=”solid” border_radius=”” box_shadow=”no” dimension_box_shadow=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” box_shadow_style=”” background_type=”single” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_color=”” background_image=”” background_image_id=”” background_position=”left top” background_repeat=”no-repeat” background_blend_mode=”none” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” filter_type=”regular” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ last=”true” border_position=”all” first=”false”][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

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Hjemmearbejdspladsen: Aldrig mere eller?

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hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″]https://www.2ndc.dk/wp-content/uploads/2021/01/Hjemmearbjedspladsen_2000x500.jpg[/fusion_imageframe][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container type=”flex” hundred_percent=”no” hundred_percent_height=”no” min_height=”” hundred_percent_height_scroll=”no” align_content=”stretch” flex_align_items=”flex-start” flex_justify_content=”flex-start” flex_column_spacing=”” 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Nyhed

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Hjemmearbejdspladsen – aldrig mere… eller?

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Måske hænger det dig langt ud af halsen at skulle arbejde hjemmefra i disse dage – du savner kolleger, den spontane sparring og snak ved kaffemaskinen. Ja, selv frokostbuffeten kalder søde minder frem. Men når vi engang kan vende tilbage til hverdagen, som vi kender den, og dermed til kontoret – mon så ikke du gerne vil arbejde hjemmefra bare en enkelt dag eller to om ugen, hvis du kan? 

I 2ndC er vi sikre på, at når hverdagen vender tilbage, står vi, der arbejder på kontor, tilbage med et rigere arbejdsliv. Et mere fleksibelt og ustresset arbejdsliv.

Alt sammen på grund af hjemmearbejdspladsen.

Meget ondt kan siges om coronakrisen, men mindst én god ting har den ført med sig: Vores møde med pandemien har fremskyndet den digitale udvikling og cementeret hjemmearbejdspladsen og det virtuelle møderum som en reel og brugbar mulighed for virksomhederne.

Ledelsen har opdaget, at produktiviteten ikke falder, når medarbejderen arbejder hjemmefra – ofte tværtimod. Flere virksomheder har sparet penge på rejseudgifter. Andre har opdaget, at de tilmed kan spare penge på husleje. Det gør de ved at tilbyde permanente hjemmearbejdspladser til deres medarbejdere, så medarbejderen kan vælge at arbejde fra hjemmet et par gange om ugen.

Og det er der rigtig mange, der gerne vil benytte sig af.

Flere vil bruge hjemmearbejdspladsen i fremtiden…

Alt dette ved vi, fordi vi i august 2020 foretog en rundspørge blandt danske ledere og fagprofessionelle. Det kom der en rapport ud af.

I rapporten refererer vi bl.a. til en undersøgelse, foretaget af Atea. Den viste, at coronakrisen uden tvivl har skubbet udviklingen af hjemmearbejdspladser frem til det punkt, hvor der ingen vej er tilbage. Ifølge vores rapport kan hver fjerde nu, som en konsekvens af krisen, se sig selv i et arbejde, hvor de aldrig har mødt – eller vil komme til at møde – ledere eller kolleger fysisk. Ca. hver anden gav udtryk for, at de gerne ville arbejde mere hjemmefra. Og næsten tre ud af fire mente, at de arbejdede mindst lige så godt hjemmefra som fra kontoret. Og det er ikke kun Atea’s undersøgelse, der peger i den retning – vores egen undersøgelse kom frem til et lignende resultat.

Således har erfaringerne under coronakrisen været den direkte årsag til, at forsikringsselskabet Codan i december 2020 meddelte medierne, at de fra januar 2021 ville tilbyde alle medarbejdere at arbejde hjemme mindst to dage om ugen. Ud over at få gladere og mindre stressede medarbejdere, regner Codan også med at kunne spare 20 procent i husleje ved at flytte til et mindre hovedkvarter.

Ifølge vores undersøgelse har danske organisationer på den måde udnyttet teknologi og prioriteret digitalt for at komme igennem pandemien. Takket være en mangeårig ambitiøs satsning på den digitale infrastruktur, både i det offentlige og i det private, foregik overgangen til hjemmearbejdspladsen herhjemme i de fleste virksomheder rimelig hurtigt og sømløst. Særligt de virksomheder, der allerede inden krisen havde investeret i it-området, oplevede en nærmest problemfri overgang.

Læs rapporten > Effekten af Covid-19

Etablering – og især vedligeholdelse – af hjemmearbejdspladser kræver dog en ekstra indsats på særligt ét område.

Men det kræver undervisning og investering i sikkerhed

It-sikkerheden skal i øget fokus, hvis hjemmearbejdspladserne skal være langtidsholdbare. Politik for hjemmearbejde, implementerede adgangspolitikker og en løbende evaluering af it-adgange – alt sammen investeringer, der sikrer, at hjemmearbejdspladsen bliver levedygtig på den lange bane. Samtidig sikrer det virksomhedens compliance med GDPR.

Den største trussel mod virksomhedens it-sikkerhed, når medarbejderne sendes hjem for at arbejde ved spisebordet, er it-kriminalitet. Det skyldes bl.a., at medarbejderens private Wi-Fi som regel ikke har lige så stærke sikkerhedsprotokoller som virksomhedens netværk. Derudover arbejder medarbejderen i mange tilfælde fra private devices, der f.eks. ikke har tilstrækkeligt antivirus-software eller back-up-værktøjer; i disse tilfælde får den it-kriminelle let spil.

For at eliminere truslerne er det vigtigt at vægte compliance op mod forretningskontinuitet og undgå forhastede investeringer og hasteimplementeringer, som med tiden kan vise sig at blive et dyrt bekendtskab. Det er også vigtigt at have klare regler for, hvordan data håndteres. Og så naturligvis, at medarbejderne er blevet undervist i håndhævelse af disse regler.

Læs vores guide > Det kan Corona lære dig om GDPR!

Pandemien skabte kaos gennem det meste af 2020. Nu, hvor vi er trådt ind i 2021, kan vi så småt skimte lys for enden af tunnelen. Med os ud på den anden side bringer vi hjemmearbejdspladsen, og den frihed og fleksibilitet den repræsenterer. Med de rette sikkerhedstiltag og den rette indstilling til data og sikkerhedspolitikker, er det ganske vist, at du – og jeg – kan få lov til at arbejde hjemmefra også efter corona. Men bare rolig…

Du kan også bare tage ind på kontoret.

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Glædelig jul 2020 – fra alle os i 2ndC!

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Nyhed

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Glædelig jul 2020 – fra alle os i 2ndC!

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I april i år rundede vi et skarpt hjørne – 30 år(!). 30 år fyldt med store oplevelser og resultater og 2020 skulle være året, hvor vi ville fejre os selv. Men med udbruddet af Covid-19 blev 2020 langt fra noget, som nogen kunne have forestillet sig – på godt og ondt.

2020 blev derimod året, hvor  mundbind og håndsprit kom i alles lommer, og hvor dagens smittetryk blev gransket nøje. Online møder og hjemmearbejdspladser blev the new normal, og når størstedelen af medarbejderstyrken fra den ene dag til den anden arbejder hjemme fra spisebordet, må it-afdelinger landet over løbe ekstra stærkt – den digitale arbejdsplads er med ét blevet slynget 10 år frem i tiden, med hvad der dertil hører af tilpasninger og opgraderinger af systemer og applikationer.

Hos os har vi også kunne mærke den omstilling. Vi har set hvordan den pludselige og tvungne digitale omstilling har presset virksomheder og organisationer. Det har ligeledes højnet efterspørgslen på bedre compliance og governance med rettigheder og tilladelser til systemer, data og applikationer.

Heldigvis går vi lysere tider i møde, og optimismen spirer trods alt i dansk erhvervsliv. Ledigheden er faldet igen de senere måneder trods corona, og en vaccine ser ud til at blive rullet ud med begyndelsen af det nye år. Men en ting står klart her ved udgangen af 2020: Hjemmearbejdspladsen er kommet for at blive, og med den et øget fokus på data-sikkerhed, compliance og governance.

Læs mere > 4 tips til at beskytte dine medarbejdere fra deres hjemmearbejdsplads

Vores helt særlige juletradition

Julen er traditionernes tid, og i 2ndC har vi en helt særlig én af slagsen. En tradition, vi nu dyrker for 25. gang. Fremfor at dele julegaver ud til medarbejdere, partnere og kunder vælger 2ndC’s medarbejdere i fællesskab et velgørende formål, som pengene i stedet doneres til. Valg af modtager afgøres gennem en afstemning, der er hjertet i vores årlige julefrokost. En julefrokost, vi – som så mange andre – i år har besluttet at udsætte indtil omstændighederne atter tillader det. Afstemningen er dermed også udskudt, men som vi dog allerede glæder os til at kunne annoncere vinderen!

Tak til vores kunder og samarbejdspartnere for et helt særligt 2020. 2021 og 2ndC’s enogtredivte år står for døren med et løfte om vacciner, normalitet og lysere tider. Vi glæder os allerede!

Rigtig glædelig jul 2020 og godt nytår.

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CASE ”Compliance Suite har forbedret vores tilgang til program governance og User Lifecycle Management mærkbart.”

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Case

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”Compliance Suite har forbedret vores tilgang til program governance og User Lifecycle Management mærkbart”

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Gennem en årrække har Atea dedikeret mange ressourcer til at effektivisere forretningen. Det har resulteret i et større fokus på automatisering af processer, program governance og ikke mindst på identitets- og adgangsstyring. Godt hjulpet på vej af 2ndC Compliance Suite.

I de seneste år har Atea brugt mange ressourcer på at effektivisere forretningen. Udover at sælge it-løsninger til virksomheder og offentlige institutioner, har koncernen haft travlt med at etablere og iværksætte et compliance-program af højeste internationale standard. Det er blevet gennemført med succes.

I den forbindelse har program governance fået stigende opmærksomhed på tværs af den internationale koncern. Den indsats går hånd i hånd med en stærkere satsning på identitets- og adgangsstyring. Godt hjulpet på vej af 2ndC Compliance Suite.

Læs også > 2ndC leverer identitets- og compliance løsning til Atea

Automatisering skaber en mere effektiv organisation

Med over 7.000 medarbejdere har Atea nogle helt særlige teknologiske udfordringer i forhold til styring af licenser. Med så stor en medarbejderstab bliver der hurtigt skabt tunge organisatoriske administrationsprocesser.

En konkret forretningsudfordring er at håndtere koncernens tusindvis af medarbejdere på infrastrukturen. Derudover skal det sikres, at deres adgange til data og systemer lever op til de organisatoriske behov – og samtidig overholder sikkerhedskravene.

Her kommer Compliance Suite ind i billedet.

Før Atea tog platformen i brug i Danmark, Finland og Sverige var brugeroprettelser og tildeling af adgange en manuel opgave med en lav grad af automatisering.

”På en god dag kan man sige, at vores brugeradministration i Danmark foregik semiautomatisk. Når medarbejdere blev oprettet i HR-systemet, triggede det en notifikation til Service Desk, så de blev klar over, at en ny medarbejder skulle oprettes og have tildelt adgange. Da Compliance Suite kom til, kunne vi endelig automatisere den proces,” siger Jim Andersen, der er Senior System Specialist i Atea Danmark.

”De fleste opgaver i forbindelse med brugerstyring er nu automatiserede,” tilføjer Sami Liimatainen, som er Infrastructure Architect i Group IT i Atea. ”De enkelte ledere skal selvfølgelig stadig udfylde en formular på intranettet, når de skal oprette nye medarbejdere, men derfra flyder informationen direkte fra HR-systemet og ind i Compliance Suite, som automatisk opretter medarbejderne i vores AD og tildeler de passende rettigheder og licenser.”

En konkret sikkerhedsforskel

Udover automatisering og effektivisering af koncernens tilgang til User Lifecycle Management, gjorde Compliance Suite også en konkret sikkerhedsforskel. Før implementeringen af identitets- og adgangsstyringsplatformen var det nemlig en udbredt praksis at oprette kopier af eksisterende ansattes adgangssammensætning. Det skete hver gang en ny medarbejder skulle onboardes i organisationen.

”Der er ingen tvivl om at kopiering af adgange virker – på den korte bane. Det er hurtigt at få folk i gang, men det er ikke særlig smart. Hverken i forhold til revision, organisationens sikkerhed eller licensforbrug,” siger Jim Andersen. ”Det har givet os enormt meget værdi, at vi via Compliance Suite kan tildele standardroller til medarbejderne. Og ikke mindst, at vi ved præcis, hvornår medarbejderne kan forventes at være oprettet i systemerne.”

Atea kan nu kan være sikre på, at alle adgange er korrekte – og ikke mindst aktive – når en ny medarbejder begynder i koncernen.

”Ingen har flere adgange end de skal i forhold til deres stilling. Samtidig undgår vi situationer, hvor nye medarbejdere skal vente på at få adgang til vigtige systemer, fordi Service Desk simpelthen ikke har haft tiden til at implementere adgangen. Compliance Suite er dermed med til at understøtte hele organisationens produktivitet,” siger Jim Andersen.

Læs også > 6 udfordringer ved on- og offboarding, som Identity Lifecycle Management redder dig fra

Dokumentation er nøglen til bedre program governance

Udover den daglige administration og onboardingen af nye medarbejdere er der ét område, som Compliance Suite særligt har været med til at løfte for Atea: arbejdet med program governance.

”Det er essentielt i forhold til revisionen, at tilfældighederne ikke længere kan råde i forhold til medarbejdernes it-adgange. Platformen betyder, at vi fuldt ud kan dokumentere, hvorfor folk har de adgange, som de har. Alt logges, og det er i høj grad med til at hjælpe de mennesker, der skal håndtere vores program governance-indsats. Det er blevet langt lettere for dem at kontrollere, og de har 100 procent sikkerhed for, at vores interne regler opretholdes,” siger Jim Andersen.

Sami Liimatainen bakker op:

”De mange automatiseringsmuligheder, der ligger i Compliance Suite har fornyet vores tilgang til program governance i forhold til vores User Lifecycle Management-indsats og forbedret den mærkbart.”

Netop i forhold til offboarding af medarbejdere bliver de konkrete fordele i relation til program governance-indsatsen mærkbare for Atea.

”Compliance Suites indbyggede offboardingprocesser taler direkte ind i vores arbejde for at opretholde en stærk adgangsrevision og et solidt sikkerhedsgrundlag. Alle offboardingtrin er automatiserede. Det hjælper os meget, at vi kan være sikre på, at alle adgange er lukket ned – og at nedlukningen er dokumenteret – så snart en medarbejder forlader organisationen,” siger Jim Andersen.

En onboarding tager kun 30 minutter

Som nordisk koncern med tusindvis af medarbejdere fordelt på syv lande, er tiden, der skal dedikeres til administration af medarbejdernes brugerprofiler og adgange afgørende. Kræver onboarding og tildeling af digitale adgange for meget tid, risikerer det at skabe alvorlige flaskehalse i Service Desk. Dermed påvirkes den samlede medarbejderstabs mulighed for at arbejde effektivt.

”Compliance Suite har resulteret i en markant tidsbesparelse. Før vi implementerede platformen, tog hver eneste oprettelse adskillige timer. Det krævede naturligvis også, at Service Desk havde tid til at tage sig af opgaven. Hvis noget andet havde præcedens, ville det jo ikke blive med det samme, og medarbejderne måtte vente på at få adgang,” forklarer Jim Andersen.

”Nu tager en onboarding faktisk kun 30 minutter. Når en medarbejder er registreret i vores HR-system, trigger systemet en oprettelse i Compliance Suite. En halv time senere kan vi være sikre på, at medarbejderen har de rigtige adgange og er klar til at logge ind,” tilføjer han.

”Fordi vores User Lifecycle Management er blevet automatiseret betyder det selvfølgelig også, at arbejdsbyrden hos Service Desk er lettet. Automatisering har virkelig gavnet os på flere fronter,” siger Sami Liimatainen.

Mærkbare besparelser på licenser

For mange organisationer er overlicensering et problem. Og det er et problem, der kan være svært at få bugt med. Overblikket over både licensbeholdningen og hvilke medarbejdere, der rent faktisk har brug for hvilke licenser, mangler hos mange.

Det var også en udfordring hos Atea. Compliance Suite sørger automatisk for at lukke medarbejdernes brugere og adgange ned, når de offboardes. I den proces fjernes deres licenser også automatisk. Det har gjort en forskel.

”En af de største indvirkninger på forretningen, som jeg har lagt mærke til efter, at vi implementerede Compliance Suite, er faktisk den økonomiske besparelse. Platformen har givet os overblik og forbedret vores håndtering af medarbejdernes licenser. Det betyder, at vi indtil videre har kunnet spare 12,5 procent af vores E5-licenser væk,” siger Jim Andersen.

Læs også > Så meget sparer du med automatiseret brugerstyring

Automatiseringsmotoren skal udrulles på tværs af organisationen

Planen er, at Compliance Suite skal forankres endnu stærkere på tværs af Atea. Den proces er allerede i gang. Interessenter fra forskellige hjørner af organisationen inddrages for at kaste lys over, hvilke eksisterende manuelle processer, der kan automatiseres af platformen.

”Den tekniske onboarding af en medarbejder kunne nemt tage flere dage og involvere adskillige interne kræfter. Langt flere, end man egentlig burde dedikere til processen. I dag kan HR oprette en person dagen inden vedkommende begynder og være sikker på, at rettighederne er på plads,” siger Christian Bølling, som er Director of Infrastructure Technology i Atea Danmark.

”Modenhedsmæssigt er vi stadig i de tidlige faser, men jeg forventer virkelig at se en ketchupeffekt på tværs af Atea-koncernen inden længe,” tilføjer han. ”Andre dele af forretningen begynder virkelig at kunne se værdien. Den automatiseringsmotor, der ligger i Compliance Suite skal på sigt anvendes i hele organisationen.”

Atea arbejder lige nu på at få alle dele af koncernen til at adoptere brugen af Compliance Suite fuldt ud, så koncernens User Lifecycle Management-processer kan ensartes og strømlines. Indtil videre har det skabt positive oplevelser.

”Det, der virkelig har ramt mig efter, at vi implementerede platformen, er en undren over, hvorfor vi ikke gjorde det for flere år siden,” siger Sami Liimatainen.

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Om Atea

Atea er specialister i it-infrastruktur og Nordens største leverandør af it-infrastruktur. Atea leverer it-løsninger og services til både private og offentlige virksomheder. I hele Norden og Baltikum har Atea over 7.000 medarbejdere, heraf omkring 1.400 i Danmark.

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Den digitale arbejdsplads er kommet for at blive: Hvor stiller det HR?

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Nyheder

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Den digitale arbejdsplads er kommet for at blive: Hvor stiller det HR?

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Arbejdskulturen har ændret sig under coronapandemien. Måske permanent. Det betyder, at HR-funktionen nu er vigtigere end nogensinde. For at få succes kræver det dog, at HR er i stand til at indtage en ny og langt mere digital rolle.

Corona har haft mange konsekvenser. Ikke mindst for vores arbejdsliv. At arbejdspladsen pludselig blev forvandlet til et virtuelt fællesskab, var noget langt de fleste organisationer skulle vænne sig til i større eller mindre omfang.

For mange virksomheder føltes det uvant og usikkert at sende medarbejderne hjem. Mange frygtede for produktiviteten, og det krævede helt sikkert nye tiltag at omstille både ledelse og arbejdsstyrke til den nye digitale arbejdsvirkelighed.

En ting er sikkert: Hjemmearbejde er – i et eller andet omfang – kommet for at blive.

Hjemmearbejde via den digitale arbejdsplads accepteres i langt større udstrækning end tidligere

Alt tyder på, at hjemmearbejde kommer til at fylde markant mere i danske organisationer post-corona.

En undersøgelse, som YouGov har foretaget for IT-leverandøren Atea, viser, at danskerne er klar til at arbejde langt mere fleksibelt, end før corona gjorde sit indtog.

Læs også > Rapport: Effekten af COVID-19 – Digitale implikationer og muligheder for det danske erhvervsliv

Hver fjerde af de 924 adspurgte kunne godt se sig selv arbejde for en virksomhed, hvor de aldrig havde mødt – eller kom til at møde – ledere og kolleger fysisk. 72 procent af respondenterne mener, at de arbejder mindst lige så effektivt hjemmefra som fra kontoret, og generelt er indstillingen til den digitale arbejdsplads blevet mere positiv, hvilket kan få indvirkning på fremtidig mødeaktivitet.

Alt i alt vil 57 procent af de adspurgte gerne arbejde mere hjemme, end de gjorde, før corona ramte.

Det billede tegner sig også i en undersøgelse af COVID-19’s effekt på det danske erhvervsliv, som 2ndC netop har gennemført. F.eks. udtaler en HR-konsulent i finans- og forsikringsbranchen følgende i rapporten, der er baseret på undersøgelsen:

”Da genåbningen hele tiden blev udskudt, var ledergruppen generelt meget bekymrede for, om effektiviteten ville falde, nu hvor medarbejderne skulle arbejde hjemme i en længere periode. Medarbejderne klarede det dog virkelig godt, og var mere effektive derhjemme end på kontoret. Vi måler på fakturerbare timer, og der er ikke sket et fald under corona. Corona har altså sat gang i en kulturændring hos os, hvor vi er blevet markant mere åbne over for hjemmearbejde.”

HR skal indtage en mere digital rolle end nogensinde før

Ifølge 2ndC’s undersøgelse oplevede hele 57,7 procent af respondenterne, at deres organisationen havde udfordringer med at facilitere medarbejdernes hjemmearbejde. 33,4 procent af organisationerne måtte implementere ny teknologi for bedre at kunne opretholde og understøtte medarbejdernes hjemmearbejde.

Læs også > Det kan corona lære dig om GDPR!

Virksomheder, der har haft succesoplevelser under corona-nedlukningen har en ting til fælles: De har udnyttet de teknologiske muligheder til at understøtte og styrke medarbejdernes engagement og effektivitet på hjemmekontoret. Det er teknologi, der har reddet produktiviteten, og båret de virksomheder (så vidt muligt) helskindet igennem og ind i de tidlige faser af samfundets genåbning.

Det er en banebrydende forandring. Og det er en forandring, som HR er i centrum for. For det handler netop om at gentænke den måde, vi definerer og organiserer os på. I 2013 forudsagde en artikel i Harvard Business Review, at 1,3 mia. mennesker inden for en kort årrække ville arbejde virtuelt. Det har været en udvikling, der i mange organisationer har været så småt i gang – men en virkelighed, de fleste blev kastet ud i på fuld tid fra foråret 2020, da lande verden over begyndte at tage forholdsregler for at begrænse smitten.

Arbejdskulturen har ændret sig – men hvor stiller det HR?

I en ny hverdag, hvor HR-funktionen er vigtigere end nogensinde. Det kræver dog, at HR er i stand til at indtage sin nye – og langt mere digitale – rolle. Det kan være svært at vide, hvordan det skal gribes an. Derfor har vi skrevet en guide, der giver syv konkrete råd, der gør det lettere at navigere i en digitaliseret arbejdskultur. Målrettet dig, der sidder i en HR-funktion. Download den ved at klikke på banneret nedenfor:

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Velkommen til den virtuelle arbejdsplads

7 konkrete råd til HR, der gør det lettere at navigere i en digitaliseret arbejdskultur

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De 5 største læringer fra da corona rykkede arbejdspladserne hjem i de private stuer

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Nyheder

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De 5 største læringer fra da corona rykkede arbejdspladserne hjem i de private stuer

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2ndC’s nyeste rapport afslører fem udbredte udfordringer, som danske virksomheder kæmpede med, da arbejdslivet pludselig rykkede fra storrumskontorerne til de private hjem.

I marts lukkede Danmark ned for at forhindre udbredelsen af coronasmitte. Det betød, at tusinder af danskeres arbejde fra den ene dag til den anden skulle foregå fra hjemmearbejdspladser.

Det stillede høje krav til medarbejderne, der skulle finde en ny balance mellem hjemmet og de arbejdsmæssige resultater. En balance, der føltes tilfredsstillende – og ikke mindst en balance, som organisationer på tværs af Danmark skulle hjælpe med at understøtte.

Det har skabt udfordringer – for nogle virksomheder mere end for andre.

I sommeren 2020 gennemførte 2ndC en rundspørge og dybdegående interviews med ledere og fagprofessionelle i danske virksomheder. Den indsigt er forvandlet til en rapport, der skaber overblik over de digitale implikationer og muligheder for det danske erhvervsliv, der er opstået i forbindelse med coronaepidemien.

Du kan hente hele rapporten lige her: ”Effekten af COVID-19”.

Rapporten afslørede fem udbredte oplevelser, som danske virksomheder og organisationer kæmpede med, da arbejdet pludseligt rykkede fra kontorerne til  hjemmearbejdspladser:

1: Digitale samarbejdsplatforme skabte udfordringer

Overgangen fra de faste kontorrammer til en spredt hjemmearbejdende arbejdsstyrke tyder på at have givet udfordringer for de fleste organisationer.

I 2ndC’s undersøgelse angiver 57,7 procent af respondenterne, at ibrugtagning af samarbejdsplatforme – som f.eks. Zoom, Microsoft Teams, Slack og Sharepoint – gav anledning til udfordringer.

Det er et produkt af, at rigtig mange organisationer allerede har en tradition for hjemmearbejde – i større eller mindre omfang – men de færreste har tidligere skulle håndtere hjemsendelsen af størstedelen af arbejdsstyrken. Det stiller helt nye krav til organisationens samarbejdsevne og -parathed.

F.eks. udtaler en økonomidirektør i fremstillings- og produktionsbranchen følgende i rapporten:

”Hjemmearbejdspladserne skabte et større behov for statusmøder ift. koordinering. Det blev langt sværere at opfange udfordringer mellem medarbejdere på afstand, og antallet af mails steg for meget, da informationsdelingen ikke gik lige så glat som tidligere,”

Mange virksomheder havde allerede implementeret digitale samarbejdsplatforme, men havde ikke anvendt dem i større omfang. Derfor blev coronakrisen en anledning for mange organisationer til at opkvalificere deres brug af platformene:

”Vi oplevede udfordringer med at tage Microsoft Teams i brug. Vi har haft det et stykke tid, men vi har ikke været vant til at bruge det. Derfor har vi brugt krudt på at uddanne og opkvalificere medarbejderne, så de var i stand til at bruge platformen som et effektivt samarbejdsværktøj hjemmefra,”

– HR-konsulent i finans- og forsikringsbranchen.

 2: De fysiske hjemmearbejdspladser var vanskelige at etablere

Arbejdsgivere har et ansvar for planlægning og indretning af hjemmearbejdspladsen i dialog med medarbejderen og med inddragelse af en eventuel arbejdsmiljøorganisation. Det er naturligvis både i virksomhedens og medarbejderens interesse, at den ansatte har gode rammer til at udføre sit arbejde i hjemmet. Pludselig hjemsendelse af så stor en del af arbejdsstyrken har dog udfordret mange organisationer på hurtig etablering af gode hjemmearbejdspladser.

34,5 procent af respondenterne i 2ndC’s undersøgelse angav, at deres organisationer havde oplevet udfordringer i forbindelse med at koordinere og opsætte hjemmearbejdspladser hos medarbejderne.

3: IT kæmpede for at følge med det øgede pres

Når størstedelen af arbejdsstyrken rykker væk fra kontorerne, stiller det pludselig markant højere krav til IT-afdelingen, som må løbe hurtigt for at kunne understøtte medarbejdernes arbejdsmuligheder. For danske virksomheder handlede det i høj grad om at balancere et højt niveau af IT-sikkerhed med medarbejdernes produktivitetsmuligheder.

68,9 procent af undersøgelsens respondenter angav, at det var balancegangen mellem de to parametre, der havde vægtet højst i forbindelse med medarbejdernes hjemmearbejde under coronakrisen.

At VPN-forbindelser ikke var gearet til det pludselige øgede pres, var et udbredt problem. Hele 23 procent af undersøgelsens respondenter angiver det som en af udfordringerne forbundet med at facilitere medarbejdernes hjemmearbejde.

De organisationer, der forinden havde investeret i IT-området, var de, der bedst kunne håndtere den pludselige omlægning af det daglige arbejde:

”I de seneste år har vi investeret massivt i vores IT-sikkerhed. Det har klart lettet meget af byrden på vores IT-organisation under coronakrisen, og ikke mindst sparet os for en del bekymringer, når vi skulle skabe dette hybride arbejdsmiljø,”

– Head of HR i en ledende dansk detailkæde.

4: Balancegangen mellem sikkerhed og effektivitet var svær i praksis

At opretholde balancen mellem medarbejdernes effektivitet og IT-sikkerhed på hjemmearbejdspladsen, handler dog i høj grad om at sørge for, at medarbejderne har de IT-adgange, de har behov for.

Det er afgørende for effektiviteten – på kontoret såvel som på hjemmearbejdspladsen – at medarbejderne har alle de digitale adgange, de skal bruge for at kunne løse deres arbejdsopgaver. At have adgang til de rigtige ressourcer er nemlig et af de vigtigste tiltag til at understøtte produktivitet.

Det er dog vigtigt, at de ikke har flere, end de nødvendige. Når flere arbejder hjemme, er det naturligt, at organisationer prioriterer indsatser og projekter, og måske resulterer det i, at nogle opgaver midlertidigt bortfalder. Derfor kan det for mange organisationer give mening at lukke midlertidigt ned for nogle digitale adgange til systemer, ressourcer og data, mens medarbejderne arbejder fra hjemmearbejdspladser. Det er med til at understøtte datasikkerheden.

Balancen kæmpede flere organisationer med i praksis under coronakrisen. Særligt de organisationer, der ikke havde en metode til at kontrollere, hvilke adgange medarbejderne lå inde med, og ikke mindst om de havde alle adgange, de skulle bruge.

”Det har været en klar bekymring, om folk har haft de rigtige adgange. Det er jo afgørende for, om vi kan tilsikre, at medarbejderne kan løse deres arbejdsopgaver effektivt – også når de sidder derhjemme,”

– HR-ansvarlig i større dansk udlejningsvirksomhed.

5: De organisationer, der ikke havde samarbejdsplatforme, fik travlt med at implementere dem

Omstillingen til en hjemmebaseret arbejdskultur gik glattest for de organisationer, der allerede havde investeret i understøttende platforme og infrastruktur.

33,3 procent af respondenterne i 2ndC’s undersøgelse angav dog, at deres organisation var nødsaget til at implementere ny teknologi og software under coronakrisen for at kunne understøtte medarbejdernes hjemmearbejde.

Langt størstedelen af de nye teknologi- og softwareimplementeringer var digitale samarbejdsplatforme. De organisationer, der ikke allerede havde taget Microsoft Teams i brug i det daglige arbejde, fik dermed travlt med at implementere det i dagene efter den 11. marts 2020.

”Hjemmearbejde var en udfordring for organisationen til at begynde med, da vi ikke kunne vælge, hvilken samarbejdsplatform, vi ville implementere. Der var mange hensyn at tage, og vi startede med Zoom, men migrererede hurtigt over på Microsoft Teams. Primært på grund af sikkerhedshensyn,”

– GDPR-ansvarlig i en international bygge- og anlægsvirksomhed.

20 procent af undersøgelsens respondenter angiver, at deres organisation har fremskyndet IT-investeringer under coronakrisen. Af de investeringer er 60 procent dedikeret til samarbejds- og kommunikationsplatforme.

Efter disse platforme er investeringerne hovedsageligt blevet dedikeret til digitaliseringsprojekter, der fik fart under corona, eller investeringer i bedre VPN- og internetforbindelser.

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Få det hele med!

Læs rapporten om coronas følgevirkninger i sin helhed.

Download den lige her:

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Kategorier
Artikler

Hvilken effekt har coronakrisen haft?

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Coronakrisen

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Hvilken effekt har
coronakrisen haft?

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2ndC gennemfører en undersøgelse af Covid-19 krisens indflydelse på virksomheder og organisationers hverdag og teknologiske prioriteringer.

For alle virksomheder har krisen i større eller mindre grad haft indvirkning på dagligdagen og de strategiske tiltag.

I 2ndC undersøger vi lige, hvad krisen har betydet for både hverdagen og de teknologiske prioriteringer i virksomheder og organisationen. Den undersøgelse udmunder i en rapport over coronakrisens effekt, som vi udgiver i sensommeren 2020.

Har du lyst til at bidrage til undersøgelsen? Det tager kun et par minutter at udfylde spørgeskemaet. Deltag lige her: (Undersøgelsen afsluttet)

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Kategorier
Case

During A Time of Crisis, Kromann Reumert Is Standing On A Solid Foundation of Security And User Management

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News

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During a Time of Crisis, Kromann Reumert Is Standing on a Solid Foundation of Security and User Management

[/fusion_title][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

During the corona crisis, Denmark’s leading law firm, Kromann Reumert, had to ensure that its employees – on a day’s notice – would be able to work as effectively in the home workplace as in the office. This requirement made great demands on the IT organisation and security measures when collaboration platforms such as Microsoft Teams and SharePoint Online are being used more in the daily work. However, this is a job that Kromann Reumert has long been ready to do – thanks, in part, to the 2ndC Compliance Suite.

Because of COVID-19, millions of people have been forced to work from home during the spring of 2020. A very special situation, without precedent in recent history – and as you know, special situations place new, difficult demands on organisations’ readiness for change. This applies to both corporate management, employees and the entire organisation’s technological set-up.

This situation has put pressure on IT organisations across the country. Because even though the usual office frameworks have been replaced by working from home, the employees still require the same access to data, applications and systems that they have in the office. Similarly, there are suddenly new demands on the technology platform when the organisation must enable employees to work effectively together – even though they are separated physically.

Working From Home Requires Increased Security

“Almost all our employees have been working from home since March 11, and this has, in fact, not been a problem. Our IT systems and digital tools support working from home, so we have been able to maintain unchanged operations and service levels. In this way, we are able to continue to service our clients and partners, “explains Jacob Brønnum-Schou, IT Manager at Kromann Reumert, Denmark’s leading law firm, and explains further:

“Our IT set-up has always been dimensioned to handle this situation, since we are a flexible and mobile organisation that continuously collaborates across Office 365, especially through Microsoft Teams, SharePoint Online and the rest of the Office 365 suite.”

However, this type of collaboration places high demands on security and not least on good standards for data usage. These are disciplines that are a central focus for Kromann Reumert, which is a consultant on GDPR and has, therefore, a strong emphasis on complying with the requirements of secure data handling.

“Data protection and IT security are constantly in focus with us since we are working with confidential information. Safe handling of our clients’ data is equally important whether we work from the office or not. We can do this because we have a 360 degree-approach to our IT architecture, our processes and our data types, ”says Jacob Brønnum-Schou. “For example, Teams is an effective platform that has proven its worth during the corona crisis, but the use of the platform must align with our business policies and obligations.”

The Organisational IT Groundwork Must Be in Place

The fact that such a large part of the Danish workforce is working from home has meant that many organisations have quickly implemented digital collaboration platforms to maintain productivity while their employees are required to work at home. Unfortunately, when the implementation must take place so quickly, it opens the door for major compliance and security challenges.

However, this has not been a problem for Kromann Reumert.

“We have always had very clear deletion policies, chat communication guidelines, and, importantly, we use the Data Loss Prevention tool across Office 365 so that we don’t share sensitive information internally or externally, “says Jacob Brønnum-Schou. “For example, if you deploy Teams, Skype etc. without first making sure that the policies and guidelines for the organisation’s IT are as they should be, it becomes difficult to maintain data security in one’s business. So the basic system design must be in order. ”

This is precisely why it is also crucial to focus on user and access management – in the office as well as in the home workplace. To that end, Kromann Reumert uses the 2ndC Compliance Suite.

“Compliance Suite has streamlined and automated our user and access management processes. This platform serves as an organisational blueprint for how new technologies – on the rights level – should be implemented. And Compliance Suite also enforces compliance with this blueprint. The platform ensures that nothing gets out of control and that we can always maintain the right framework for both efficiency and security. And that we also can do that when quick execution is critical, ”says Jacob Brønnum-Schou.

A Compliance Cockpit in Times of Crisis – and for the Normal Workday

With the 2ndC Compliance Suite, Kromann Reumert has been given a control panel that gives the organisation a complete overview and control of IT users and their access to systems and data. Through dynamic role and rights management, the law firm can always be sure that no employees inappropriately are placed in digital teams that give them access to data to which they should not have access.

“When implementing new IT platforms to handle data sharing, it is crucial to maintain an overview of who has access to what and why they have access to it. No one should be in collaborative forums where they do not belong or be able to access client data for which they do not have access rights,” says Jacob Brønnum-Schou. “Compliance Suite ensures that we are always certain that all employees have precisely the access rights that they need and only those rights .”

Kromann Reumert has automated a wide range of manual and time-consuming processes related to the administration of users and their access. In addition, the 2ndC Compliance Suite has helped Kromann Reumert connect the business side and the IT setup more closely.

“With Compliance Suite, we have an easy, user-friendly interface that makes it easy to ensure that the precise built-in IT security found in Office 365 is properly configured to match the requirements that our IT department has defined in collaboration with the business, ”says Jacob Brønnum-Schou.

“There are a huge number of IT security functionalities that need to be addressed – especially in Office 365 – but, working together with 2ndC’s consultants, we can focus on making the technology optimally supportive of our business and, not least, focus on achieving better data security,” he adds.

Get the Kromann Reumert case story as a PDF >

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About Kromann Reumert

Kromann Reumert is Denmark’s leading law firm, with offices in Copenhagen, Aarhus and London. The firm has 500 employees, of which approximately 300 are lawyers who are consultants in a wide range of commercial law specialities. And it is worth noting that precisely the areas of IT law, consultancy on IT contracts, IT outsourcing and cybersecurity are among the specialities of the office.

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Case

CASE Midt i en krisetid står Kromann Reumert på et solidt fundament af sikkerhed og brugerstyring

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Case

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Midt i en krisetid står Kromann Reumert på et solidt fundament af sikkerhed og brugerstyring

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Under corona-krisen har Danmarks førende advokatfirma Kromann Reumert måtte sikre, at medarbejderne – fra den ene dag til den anden – kunne være lige så funktionsdygtige på hjemmearbejdspladsen som på kontoret. Det stiller store krav til IT-organisationen og sikkerheden, når samarbejdsplatforme som Microsoft Teams og SharePoint Online fylder mere i hverdagen. Det var dog en opgave, som Kromann Reumert længe havde været rustet til at løfte – til dels takket være 2ndC Compliance Suite.

På grund af COVID-19 har millioner af mennesker været tvunget til at arbejde hjemmefra i foråret 2020. En helt særlig situation uden fortilfælde i nyere historie – og som bekendt stiller særlige situationer nye, høje krav til organisationers omstillingsparathed. Det gælder for virksomhedsledelsen, medarbejderne og hele organisationens teknologiske set-up.

Situationen har sat IT-organisationer over hele landet under pres. For på trods af, at de vante kontorrammer er udskiftet med hjemmearbejdsplads, har medarbejderne behov for fuldstændig samme adgang til data, applikationer og systemer, som de har på kontoret. Ligeledes stilles der pludselig nye krav til teknologien, når organisationen skal understøtte, at medarbejderne effektivt skal kunne arbejde sammen – hver for sig.

Hjemmearbejdspladser kræver øget sikkerhed

”Næsten alle vores medarbejdere har siden den 11. marts arbejdet hjemmefra, og det har faktisk ikke været et problem. Vores it-systemer og digitale værktøjer understøtter nemlig vores hjemmearbejde. Dermed har vi kunnet opretholde uændret drift- og serviceniveau. På den måde kan vi fortsat servicere vores klienter og samarbejdspartnere,” fortæller Jacob Brønnum-Schou, der er IT-chef i Kromann Reumert, Danmarks førende advokatvirksomhed. Han uddyber:

“Vores IT-set-up har altid været gearet til det, da vi er en fleksibel og mobil organisation, som løbende samarbejder på tværs af Office 365. Især via Microsoft Teams, SharePoint Online og resten af Office 365-suiten.”

Den form for samarbejde stiller dog høje krav til sikkerheden og ikke mindst den gode dataskik. Discipliner, der er i højsædet for Kromann Reumert, der selv rådgiver om GDPR. Virksomheden har derfor stort fokus på at efterleve kravene til sikker håndtering af data i henhold hertil.

”Databeskyttelse og IT-sikkerhed har et konstant fokus hos os, da vi jo arbejder med fortrolige informationer. Sikker håndtering af vores klienters data er uafhængig af, om vi arbejder fra kontoret eller ej. Det kan lade sig gøre, fordi vi husker at tænke 360 grader rundt om vores IT-arkitektur, vores processer og vores datatyper,” siger Jacob Brønnum-Schou. ”Teams er eksempelvis en effektiv platform, der har bevist sit værd under corona-krisen. Men det er vigtigt, at brugen af platformen stemmer overens med forretningens politikker og forpligtelser.”

Den organisatoriske IT-grundtegning skal være på plads

At så stor en del af den danske arbejdsstyrke arbejder hjemmefra har betydet, at rigtig mange organisationer har hasteimplementeret digitale samarbejdsplatforme for at bevare produktiviteten, mens medarbejderne arbejder hjemme. Når implementeringen er nødsaget til at foregå så hurtigt, åbner det desværre for store compliance- og sikkerhedsudfordringer.

Det har dog langt fra været et problem hos Kromann Reumert.

”Vi har bl.a. altid haft helt klare slettepolitikker og retningslinjer for kommunikation via chat. Ikke mindst bruger vi Data Loss Prevention-værktøjet på tværs af Office 365. Det sikrer at vi ikke kommer til at dele følsomme oplysninger internt eller eksternt,” siger Jacob Brønnum-Schou. ”Tager man fx Teams, Skype etc. i brug uden, at der først er styr på politikker og retningslinjer for organisationens IT, bliver det svært at vedligeholde datasikkerheden i ens forretning. Grundtegningen skal så at sige være i orden.”

Netop derfor er det også afgørende at have fokus på bruger- og adgangsstyring – på kontoret såvel som på hjemmearbejdspladsen. Til det formål anvender Kromann Reumert 2ndC Compliance Suite.

”Compliance Suite har strømlinet og automatiseret vores processer for bruger- og adgangsstyring. Platformen fungerer både som en organisatorisk grundtegning for, hvordan nye teknologier – på rettighedsniveau – skal implementeres. Og så håndhæver Compliance Suite også, at grundtegningen bliver overholdt. Platformen sikrer, at intet løber løbsk, og at vi altid kan opretholde de rette rammer for både effektivitet og sikkerhed. Også, når tingene skal gå stærkt,” siger Jacob Brønnum-Schou.

Et compliance-cockpit i krisetid – og til hverdag

Med 2ndC Compliance Suite har Kromann Reumert fået det cockpit, der sikrer organisationen fuldt overblik og kontrol med IT-brugerne og deres adgange til systemer og data. Via dynamisk rolle- og rettighedsstyring, kan advokatvirksomheden konstant være helt sikker på, at ingen medarbejdere uretmæssigt befinder sig i digitale teams, der giver dem adgang til data, som de ikke skal kunne tilgå.

”Når man implementerer nye IT-platforme, der skal håndtere delingen af data, er det altafgørende at bevare overblikket. Det er afgørende at vide hvem der har adgang til hvad, og hvorfor de har den adgang. Ingen skal være i samarbejdsfora, hvor de ikke hører til, eller tilfældigvis kunne tilgå klientdata, som de ikke har rettigheder til,” siger Jacob Brønnum-Schou. ”Compliance Suite sørger for, at vi hele tiden er sikre på, at alle medarbejdere har præcis de adgange – og kun de adgange – de skal bruge.”

Kromann Reumert har automatiseret en lang række manuelle og tidskrævende processer, der knytter sig til administrationen af brugere og deres adgange. Herudover har 2ndC Compliance Suite hjulpet advokatfirmaet med at knytte forretning og IT-setup tættere sammen.

”Med Compliance Suite har vi fået en nem og brugervenlig grænseflade. Den gør det let at sikre, at den skarpe, indbyggede IT-sikkerhed, der findes i Office 365, bliver konfigureret korrekt. Så er vi sikre på at den matcher de krav, vi i IT-afdelingen har defineret i samarbejde med forretningen,” siger Jacob Brønnum-Schou.

”Der er enormt mange IT-sikkerhedsfunktionaliteter, man skal tage stilling til – især i Office 365 – men i samarbejde med 2ndC’s konsulenter har vi fokus på, at teknikken skal understøtte vores forretning. Ikke mindst har vi opnået en bedre datasikkerhed,” tilføjer han.

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Om Kromann Reumert

Kromann Reumert er Danmarks førende advokatvirksomhed med kontorer i København, Aarhus og London. Advokatvirksomheden tæller 500 medarbejdere, hvoraf cirka 300 er jurister, der tilsammen rådgiver inden for en  en lang række erhvervsjuridiske specialeområder. Netop IT-ret, rådgivning i forhold til IT-kontrakter, outsourcing af IT og cybersecurity er blandt kontorets specialer.

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30 år gammel starter 2ndC på en frisk

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Nyheder

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30 år gammel starter 2ndC
på en frisk

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”Det føles faktisk som om, vi står med en helt ny virksomhed og begynder på en frisk her 30 år senere,” bemærker Jesper Bergstedt. Den 2. april 2020 kan 2ndC fejre sin 30-års fødselsdag.

Vendepunkter har der været adskillige af i løbet af 2ndC’s 30-årige historie. Men 2015 blev et særligt et. Her begyndte de indledende tiltag til at etablere og udvikle den software, der nu er kernen i forretningen: Vi tog de første spæde skridt mod løsningen, der i dag er kendt som 2ndC Compliance Suite.

For fem år siden satser 2ndC på at blive et produktudviklingshus, og vi begynder at udvikle vores egen software. Stadig med udgangspunkt i det, vi altid har gjort bedst: identitets- og adgangsstyring med et stærkt fokus på compliance og governance.

Det er en ny begyndelse. På flere fronter. For sideløbende med forretningsomlægningen, flytter 2ndC sig også fysisk. Efter 25 år med kontorer forskellige steder i Nordsjælland, vælger ledelsen at rykke kontoret til Kongens Nytorv i centrum af København. Ganske enkelt for at kunne rekruttere de udviklere og teknikere, der er nødvendige for at understøtte transformationen af virksomheden.

”De dygtigste it-folk var bare rigtig svære at tiltrække, da vi boede i forstæderne,” siger Jesper Bergstedt. ”Det har helt klart ændret sig efter, at vi flyttede til Indre By.”

I de seneste år har 2ndC arbejdet benhårdt for at få etableret en profitabel produktforretning og forvandle kerneforretningen fra konsulenthus til softwareudviklingshus. Omlægningen af kerneforretningen har ikke været en dans på roser, men her fem år senere begynder succesen at rodfæste sig.

”Det har helt sikkert været en gigantisk udfordring både operationelt og økonomisk at transformere hele organisationen. Jeg ville lyve, hvis jeg sagde, at der ikke har været bump på vejen i løbet af de sidste fem år. Men jeg er super begejstret og taknemmelig for, hvor vi står i dag,” siger Jesper Bergstedt.

Det begyndte med klassisk EDB-arbejde

30 år er i mange sammenhænge ingen alder. Men i it-branchen er sagen en anden. I en branche, hvor ét år næsten svarer til et hundeår, er det nødvendigt at være omstillingsparat. For ikke at tale om at evne at forny forretningen for at kunne følge med den hastige udvikling.

Det er en disciplin, 2ndC har mestret i løbet af de seneste tre årtier.

Det hele begyndte faktisk som en af de klassiske tech-succeshistorier: Med EDB-arbejde fra det private hjem. Her kunne Jesper Bergstedt – fra lejligheden i Farum – hjælpe med alt fra opsætning af computere og installation af grafikkort til konfiguration af netværk. Det skete under virksomheden med det yderst mundrette navn Konsulentfirmaet Computer Kommunikation (i daglig tale KCK), som Jesper Bergstedt stiftede den 2. april 1990.

Få år efter grundlæggelsen blev konsulentfirmaet udvidet til et familieforetagende. Det skete da Morten Bergstedt – Jesper Bergstedts bror, og 2ndC’s nuværende medejer og økonomidirektør – sluttede sig til firmaet.

I løbet af de sidste 30 år har der selvfølgelig været en vis personaleomsætning, men 2ndC har adskillige medarbejdere, der har rundet 10, 15, 20 og tilmed også 25-års jubilæet. 2ndC er en virksomhed, hvor medarbejderne har lyst til at fortsætte – og det er til dels på grund af vores stærke værdifundament.

”Særligt i denne tid, hvor vi står midt i en global epidemi, der udfordrer erhvervslivet exceptionelt meget, er det vigtigt at have værdierne på plads. Både som menneske og som forretning. Det er nu, man har chancen for at vise, hvem man er, hvad man står for. For at vise, hvordan man behandler ansatte og samarbejdspartnere,” siger Jesper Bergstedt. ”Det at opføre sig ordentligt, har vi altid vægtet utrolig højt i 2ndC.”

Adgangsstyring har været kernen i over 20 år

I midten af 1990’erne bevægede KCK sig væk fra konsulentydelser inden for EDB-området. Vi kastede os i stedet over dokument- og adgangshåndteringsløsninger, og fik hurtigt udviklet den succesfulde løsning DocuWise på Novell-platformen. Allerede dengang blev de første byggesten til dét, der i dag er vores metier, lagt.

”Der gik ikke mange år, før vi fandt vores store styrke – og bestemt også vores niche – på markedet. Vores virksomhed, vores platformvalg, vores løsninger og ydelser har udviklet sig enormt i løbet af årene. Kernen har dog altid været den samme: identitets- og adgangsstyring i komplekse organisationer,” fortæller Jesper Bergstedt.

USA-drøm blev et mareridt

Ved årtusindskiftet oplevede Konsulentfirmaet Computer Kommunikation stor succes på det danske marked. Tilmed var virksomheden én blandt 32 globale ISV’ere, som Novell prioriterede højt. Derfor satsede vi stort og åbnede datterselskab i Alpine, Utah for at indtage det amerikanske marked. Ved denne lejlighed skiftede Konsulentfirmaet Computer Kommunikation også endelig navn til 2ndC.

Drømmen om USA resulterede desværre i en brat opvågning. Trods indledende succes, kunne forretningen ikke finde fodfæste. Vi måtte trække os ud af landet og vende hovedfokusset tilbage på det danske marked. Satsningen endte med at koste os 8 mio. kroner. Det var et tab, der kunne mærkes, og al vores energi blev efterfølgende dedikeret til organisationens overlevelse.

”Det gjorde ondt at se alt det, vi havde satset på smuldre. Både personligt og økonomisk. Nederlaget i USA blev dog i høj grad startskuddet til nye tiltag og en omlægning af forretningen på det danske marked,” siger Jesper Bergstedt.

Første tiltag i overlevelseskampen var at vende ryggen til Novell og satse fuldt ud på Microsoft-teknologi.

Veletableret Microsoft-partner

2ndC blev hurtigt indlemmet som Microsoft-partner. Igen, faktisk. I slutningen af 1990’erne havde vi nemlig været én af Microsofts første guldpartnere.

Omdrejningspunktet for 2ndC’s ydelser var stadig inden for det ekspertiseområde, som vi solidt etablerede os med over 10 år tidligere.

”Vi fortsatte med at lave adgangsstyring, og vi gjorde det i al beskedenhed virkelig godt! Feltet dengang var endnu mere snævert, end det er i dag, og vi fik hurtigt etableret os som superspecialister,” fortæller Jesper Bergstedt.

På det tidspunkt udviklede 2ndC hovedsageligt store portalløsninger for virksomheder som Dansk Metal, GN Store Nord og Transportministeriet. For HK udviklede vi f.eks. medlemsportalen Mit HK, der skulle anvendes til at administrere fagforbundets over 200.000 medlemmer.

Som Microsoft-partner genetablerede 2ndC sig succesfuldt på det danske marked. Med adskillige Partner Awards under bæltet, var vi også blandt de første, der tog skridtet til Microsoft Azure og solgte cloud-licenser på det danske marked.

Begynder på en frisk 30 år senere

For 2ndC har løbende fornyelse været nøglen til at kunne følge med et marked, der konstant forandrer sig. Det er hovedårsagen til, at vi har bevaret vores relevans igennem 30 år i branchen.

”2ndC Compliance Suite har udviklet sig til at være et stærkt produkt, der skiller sig ud fra samtlige konkurrenter på markedet. Det betyder, at vi igennem de seneste år har opbygget en stærk portefølje af kunder, der har valgt vores platform. Det er udelukkende sket, fordi vi aldrig har været bange for at satse, ” siger Jesper Bergstedt. ”Selvom satsningerne nogle gange er gået galt, så er det vores evne til at gentænke os selv og vores ydelser, der gør, at vi stadig eksisterer den dag i dag.”

I dag tæller nogle af de virksomheder, der anvender 2ndC Compliance Suite, sværvægtere som ATEA, DLG, MT Højgaard og Kromann Reumert.

”Man kan faktisk sige, at 2ndC har genopfundet sig selv tre gange i løbet af de sidste 30 år. I midten af 1990’erne, da vi begyndte som udviklere. I midten af 2000’erne da vi satser fuldt ud på Microsoft-teknologi. Og i 2015, da vi foretager skiftet til produkt- og softwareudviklingshus,” fortæller Jesper Bergstedt.

”Der har været fart på, og det har aldrig nogensinde været kedeligt. Selvom vi har været aktive i it-branchen i tre årtier, så føles det faktisk som om vi står med en helt ny virksomhed og begynder på en frisk her 30 år senere,” tilføjer han.

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Close Collaboration Between HR and IT Lays The foundation for HusCompagniet’s Future

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Case: HusCompagniet

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Close Collaboration Between HR and IT Lays The Foundation for HusCompagniet’s Future

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A business in explosive growth requires a user and access management platform to maintain business efficiency, ensure compliance, and keep employees happy. HusCompagniet’s IT and HR Departments tackled that task in close collaboration – with the help of 2ndC Compliance Suite.

Traditionally, as a discipline, user and access management have always been part of the IT Department’s responsibilities; a key tool for managing affiliated IT users and their activities across the IT environment, and a tool that also has a crucial safety and compliance function.

“A solution for user and access management is essential to easily manage employees and their access to the organization’s resources and data securely, and it must meet the applicable compliance requirements,” said Nicholas Hansen, Head of Group IT at HusCompagniet.

“It’s hugely important to us, as we store valuable and sensitive customer data that we need to protect against unauthorized access,” he says.

It was also one of the decisive reasons why HusCompagniet chose to implement 2ndC Compliance Suite. However, for HusCompagniet, Compliance Suite is more than just an IT solution.

“It’s easy to assume that the use of IT systems is always the job of the employees in the IT Department, which is not necessarily the right way to do it. If a new system can’t be used to boost the business – and in many cases to be used by the business – then it has no value,” says Nicholas Hansen.

“Our use of Compliance Suite has been a success – precisely because the implementation has been run in close collaboration between HR and IT,” he adds.

Explosive Business Growth

HusCompagniet is the largest house-building firm in the Nordic countries, with divisions throughout Denmark. HR Manager Anna Schøning has had a long career in the firm, but a few years ago, she was at the forefront of building HusCompagniet’s HR Department from scratch. It was necessary, and it has paid off.

In recent years, HusCompagniet has grown explosively. Just a few years ago, the firm had 200 employees; today, they have 380 on the payroll, with new ones continually being added. Between 5 and 15 new hires are onboarded every month across the firm’s sites.

HusCompagniet has also launched a B2B venture, one of many initiatives that mean that HusCompagniet will soon have 1,000 employees.

This explosive growth requires the right systems to support the expansion of the business, which is why Compliance Suite has been integrated into the HR Department’s work.

Digital Onboarding Is in HR’s Hands

HR became directly involved in the early start-up phase, when HusCompagniet began implementing Compliance Suite, which was done on HR’s and Anna Schøning’s own initiative.

“My main task when I started the HR Department was to systematize and streamline the onboarding processes. As the rumor of Compliance Suite spread internally within the organization, I could really see the trick with it,” says Anna Schøning.

Before Compliance Suite became part of HR’s work processes, the creation and administration of employee records took place in an Excel sheet. HusCompagniet’s external partner handled the practical creation and allocation of access to systems and applications. Many challenges and problems arose because employee creation and access management were not fully automated.

“We easily fell into the trap of asking for new employees to be created with a copy of their colleagues’ access, without thinking about how many different and unnecessary accesses might have been compiled over the years. Moreover, there was just a huge amount of manual workflow that lowered efficiency, both here in HR and in the rest of the organization. Compliance Suite automated the workflows, and it has really boosted efficiency,” says Anna Schøning.

With Compliance Suite, HR has creation of employees and access allocation in its own hands. Digital onboarding in HR is coordinated with other onboarding processes.

“Now, at last, we don’t have to wait for up to five days for a creation to be made. This means that we can get on with our other onboarding tasks right away and, not least, that we can ensure that employees have access to the systems from their first working day. It guarantees the entire firm’s productivity and results in satisfied employees,” says Anna Schøning.

A Successful Relationship Between HR and IT

The process of implementing Compliance Suite is an example of a successful and rewarding joint effort between the HR and IT Departments, two departments that otherwise represent two vastly different perspectives in most organizations; one department focusing on human resources, and the other focusing on operations and system resources.

The perspectives met in Compliance Suite, and the two departments could work together to establish proper processes to benefit the entire firm.

“I think that Compliance Suite has been a success here with us, because HR got involved so early and because IT and HR really complemented each other in the process,” says Anna Schøning.

“IT could certainly handle all the technical aspects, but the practical processes in connection with on- and offboarding would not have been commercially viable without the expert knowledge of the organization that we have in HR. Here we contributed with, among other things, in-depth knowledge of the organizational chart, job titles and roles, which is the core of Compliance Suite,” she says.

It Makes Sense to Place User Management in HR

Compliance Suite has helped to streamline internal processes and saved HusCompagniet crucial resources that were wasted in too many manual workflows. Giving HR co-responsibility for Compliance Suite has also greatly benefited the IT Department.

“In general, it’s incredibly expensive to have IT staff sit down and create new employees and give them access to systems, data and internal resources. Compliance Suite is easy to use, which means that the tasks can also be carried out by a student worker in HR. It optimizes our resource consumption, but also makes tremendous sense, because user and access management are already so closely linked to onboarding new employees and HR’s core tasks,” says Nicholas Hansen.

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About HusCompagniet

HusCompagniet is the largest house-building firm in Denmark and the Nordic countries. On September 1, 2010, the two major tract housing firms, Interbyg and FM-Søgjær, were merged under HusCompagniet. The firm has built more than 17,000 houses and has divisions across Denmark, as well as in Sweden and Germany.

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Kategorier
Artikler Case

CASE Tæt samarbejde mellem HR og IT lægger fundamentet for HusCompagniets fremtid

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Case

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Tæt samarbejde mellem HR og IT lægger fundamentet for HusCompagniets fremtid

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En virksomhed i eksplosiv vækst kræver en bruger- og adgangsstyringsplatform til at vedligeholde forretningens effektivitet, sikre compliance og holde medarbejderne glade. Den opgave tacklede HusCompagniets IT- og HR-afdeling i tæt samarbejde – med hjælp fra 2ndC Compliance Suite.

Traditionelt set har bruger- og adgangsstyring som disciplin altid hørt til IT-afdelingens ansvarsområder. Et centralt værktøj til at administrere tilknyttede IT-brugere og deres færden på tværs af IT-miljøet. Et værktøj, der også har en vigtig sikkerheds- og compliancefunktion.

”En løsning til bruger- og adgangsstyring er afgørende for nemt at kunne administrere medarbejderne og deres adgang til organisationens ressourcer og data på en sikker måde, der samtidig lever op til gældende compliancekrav,” siger Nicholas Hansen, der er Head of Group IT hos HusCompagniet.

”Det er utrolig vigtigt for os, da vi opbevarer værdifulde og følsomme kundedata, som vi skal beskytte mod uretmæssig adgang,” siger han.

Det var også en af de udløsende årsager til, at HusCompagniet valgte at implementere 2ndC Compliance Suite. Men for HusCompagniet er Compliance Suite mere end en IT-løsning.

”Det er nemt at antage, at anvendelsen af IT-systemer altid hører til hos medarbejderne i IT-afdelingen. Det er ikke nødvendigvis den rigtige måde at gøre det på. Hvis et nyt system ikke kan bruges til at løfte forretningen – og i mange tilfælde bruges af forretningen – så har det ingen værdi,” siger Nicholas Hansen.

”Vores brug af Compliance Suite er blevet en succes – netop, fordi implementeringen er blevet kørt i et tæt samarbejde mellem HR og IT,” tilføjer han.

Eksplosiv vækst i forretningen

HusCompagniet er nordens største husbyggerfirma med afdelinger fordelt over hele Danmark. HR-chef Anna Schøning har haft en lang karriere i firmaet, men blev for nogle år siden sat i spidsen for at bygge HusCompagniets HR-afdeling op fra bunden. Det var nødvendigt – og det har betalt sig.

De seneste år er HusCompagniet nemlig vokset eksplosivt. For bare et par år siden talte firmaet 200 medarbejdere. I dag har de 380 på lønningslisten, og der kommer løbende nye til. Mellem fem og 15 nyansættelser onboardes hver eneste måned på tværs af virksomhedens lokationer.

Oveni det har HusCompagniet åbnet en B2B-satsning. Et blandt flere initiativer, der betyder, at HusCompagniet inden for en nær fremtid kan tælle 1.000 medarbejdere.

Den eksplosive vækst kræver de rette systemer til at understøtte udvidelsen af forretningen, og derfor er Compliance Suite blevet integreret i HR-afdelingens arbejde.

Den digitale onboarding er i HR’s hænder

HR blev direkte involveret i den tidlige opstartsfase, da HusCompagniet påbegyndte implementeringen af Compliance Suite. Det skete på HR og Anna Schønings eget initiativ.

”Min helt store opgave, da jeg startede HR-afdelingen op, var at systematisere og strømline onboardingprocesserne. Da rygtet om Compliance Suite spredte sig internt i organisationen, kunne jeg virkelig se fidusen i det,” siger Anna Schøning.

Før Compliance Suite blev en del af HR’s arbejdsprocesser, foregik oprettelsen og administrationen af medarbejderne i et Excel-ark. Den praktiske oprettelse og tildelingen af adgange til systemer og applikationer blev foretaget af HusCompagniets eksterne samarbejdspartner. Det skabte en række udfordringer og problemer, at medarbejderoprettelsen og administrationen af adgange ikke i højere grad var automatiseret.

”Vi faldt let i fælden med at bede om at få oprettet nye medarbejdere med en kopi af deres kollegaers adgange. Uden at tænke over, hvor mange forskellige, unødvendige adgange, der måske var blevet samlet sammen igennem årene. Derudover var der bare enormt mange manuelle arbejdsgange, der sænkede effektiviteten. Både her i HR og i resten af organisationen. De arbejdsgange automatiserer Compliance Suite, og det har virkelig givet et effektivitetsboost,” siger Anna Schøning.

Med Compliance Suite har HR selv oprettelsen af medarbejderne og adgangstildelingen i hænderne. Den digitale onboarding ligger altså i HR på lige fod med andre onboardingprocesser.

”Nu slipper vi endelig for at vente op til fem dage på, at en oprettelse gennemføres. Det betyder, at vi kan komme videre med vores andre onboardingopgaver med det samme og ikke mindst, at vi kan sørge for, at medarbejderne har adgang til systemerne fra deres første arbejdsdag. Det sikrer hele virksomhedens produktivitet og giver tilfredse medarbejdere,” siger Anna Schøning.

Et succesfuldt parløb mellem HR og IT

Forløbet omkring implementeringen af Compliance Suite er et eksempel på et succes- og udbytterigt parløb mellem HR- og IT-afdelingen. To afdelinger, der ellers repræsenterer to vidt forskellige perspektiver i de fleste organisationer. Én afdeling med fokus på menneskelige ressourcer, og den anden med et fokus på drift og systemressourcer.

Perspektiverne mødtes i Compliance Suite, og de to afdelinger kunne arbejde sammen om at etablere ordentlige processer til gavn for hele virksomheden.

”Jeg tror, at Compliance Suite er blevet en succes her hos os, fordi HR blev involveret så tidligt, og fordi IT og HR virkelig har komplementeret hinanden i processen,” siger Anna Schøning.

”IT kunne sagtens klare alt det tekniske, men de praktiske processer i forbindelse med on- og offboarding ville ikke have været forretningsmæssigt brugbare uden den ekspertviden om organisationen, som vi sidder med i HR. Her bidrog vi bl.a. med indgående viden om organisationsdiagram, stillingsbetegnelser og roller, hvilket er det bærende skelet i Compliance Suite,” siger hun.

Det giver mening at placere brugerstyringen i HR

Compliance Suite har bidraget til at effektivisere interne processer og sparet HusCompagniet for vigtige ressourcer, der gik til spilde med for mange manuelle arbejdsgange. At give HR medansvar for Compliance Suite har i høj grad også gavnet IT-afdelingen.

”Generelt er det virkelig dyrt at have IT-medarbejdere til at sidde og oprette nye medarbejdere og tildele dem adgange til systemer, data og interne ressourcer. Compliance Suite er let at bruge, og det betyder, at opgaverne også kan varetages af en studentermedhjælper i HR. Det optimerer vores ressourceforbrug, men giver samtidig virkelig god mening, fordi bruger- og adgangsstyringen allerede er så tæt knyttet til onboarding af nye medarbejdere og HR’s kerneopgaver,” siger Nicholas Hansen.

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Om HusCompagniet

HusCompagniet er Danmarks og Nordens største husbyggerfirma. Den 1. september 2010 blev de to store typehusfirmaer, interbyg og FM-Søkjær, slået sammen under HusCompagniet. Firmaet har bygget mere end 17.000 huse og har afdelinger på tværs af Danmark samt i Sverige og Tyskland.

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4 tips til at beskytte dine medarbejdere fra deres hjemmearbejdsplads

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Nyheder

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4 tips til at beskytte dine medarbejdere fra deres hjemmearbejdsplads

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Corona har forandret vores arbejdsliv, og hjemmearbejde er blevet markant mere udbredt siden pandemien ramte verden. I dette indlæg har vi samlet 4 tips, der kan hjælpe dig med at beskytte medarbejderne, når de arbejder hjemme. 

Post-corona fylder hjemmearbejde markant mere i danske organisationer. En undersøgelse, som YouGov har foretaget for IT-leverandøren Atea, viser, at danskerne er klar til at arbejde langt mere fleksibelt, end før corona gjorde sit indtog. 

Hver fjerde af de 924 adspurgte kunne godt se sig selv arbejde for en virksomhed, hvor de aldrig havde mødt – eller kom til at møde – ledere og kolleger fysisk. 72 procent af respondenterne mener, at de arbejder mindst lige så effektivt hjemmefra som fra kontoret. I det hele taget er indstillingen til digitale initiativer blevet mere positiv, hvilket kan få indvirkning på fremtidig mødeaktivitet. 

Alt i alt vil 57 procent af de adspurgte gerne arbejde mere hjemme, end de gjorde, før corona ramte.  

Coronakrisen har i høj grad understreget behovet for et fleksibelt og hybridt arbejdsliv, hvor arbejdspladsen kan indrettes efter individuelle medarbejderes behov og ønsker. For organisationer skaber det unikke muligheder for at reducere omkostninger og effektivisere samarbejdet. 

En hjemmearbejdsplads stiller dog nogle helt særlige krav til organisationens digitale samarbejdsmuligheder – og ikke mindst til it-sikkerhedsforanstaltningerne. Når arbejdscomputeren er sat op derhjemme, kan det være svært at opretholde samme it-sikkerhed hos de hjemmearbejdende medarbejdere som på arbejdspladsen. Det gør desværre arbejdet lettere for it-kriminelle. 

Der er dog nogle helt enkle forholdsregler, du kan træffe. Det giver din virksomheds medarbejdere de allerbedste forudsætninger for at samarbejde, arbejde effektivt. Samtidig kan de undgå it-kriminelles fælder, når de logger på hjemmefra. 

Vi har samlet 4 gode tips til dig her:

Tip 1: Undersøg, om medarbejderne mangler nogle digitale adgange for at kunne passe deres arbejdsopgaver hjemmefra.

Det er afgørende for effektiviteten at medarbejderne har alle de digitale adgange, de skal bruge for at kunne løse deres arbejdsopgaver. Det gælder både på kontoret såvel som på hjemmearbejdspladsen. At have adgang til de rigtige ressourcer er nemlig et af de vigtigste tiltag til at understøtte produktivitet. Derfor: Tjek, om medarbejderne mangler adgange til systemer, applikationer og data, der er vigtige for deres jobfunktion. 

Læs også > 3 tips til at lave en politik for adgangsstyring

Tip 2: Undersøg, om medarbejderne udelukkende har de digitale adgange, de har behov for, for at kunne passe deres arbejdsopgaver hjemmefra.

Medarbejderne skal have de adgange, de har behov for, så de kan passe deres arbejde. Det er dog vigtigt, at de ikke har flere, end de nødvendige. Under samfundsnedlukningerne, da flere arbejdede hjemme, var det naturligt, at virksomheden prioriterede indsatser og projekter. Det resulterede måske i, at nogle opgaver midlertidigt bortfaldt 

Derfor er det vigtigt at overveje, om det giver mening at lukke midlertidigt ned for nogle digitale adgange til systemer, ressourcer og data, mens medarbejderens sidder på sin hjemmearbejdsplads. Det er med til at beskytte virksomheden og understøtte dens datasikkerhed. 

Tip 3: Forbered medarbejderne på it-kriminelles eventuelle tilnærmelser.

It-kriminelle vil udnytte, at medarbejderne arbejder hjemme. Det har myndighederne løbende advaret mod. Generelt er it-sikkerheden presset hos mange virksomheder, fordi arbejdsvilkårene har ændret sig under COVID-19-pandemien. De arbejdsvilkår giver hackere lettere adgang til organisationens systemer. Og det kan blive vanskeligere at opdage dem, hvis de først er kommet ind. 

Generelt ændrede trusselsbilledet sig ikke under corona-pandemien, men cyberkriminelle fik bedre forudsætninger for at lykkes med deres hackerforsøg. I rapporten Cost of a Data Breach 2020 Report angiver 76 procent af respondenterne, at det vil tage længere tid at identificere og inddæmme et sikkerhedsbrud eller datalæk, når medarbejderne arbejder hjemme. 70 procent af respondenterne angiver samtidig, at omkostningerne forbundet med et datalæk vil stige. 

En ting, der kan organisationen sårbar over for angreb er, hvis de almindelige sikkerhedsforanstaltninger ikke opretholdes eller gennemføres som normalt. Det omfatter bl.a. system- og softwareopdateringer, der ikke gennemføres. Det gælder også VPN-forbindelser eller flerfaktorgodkendelse, der fravælges, fordi medarbejderne arbejder uden for kontoret.  

Det er enormt vigtigt at klæde medarbejderne ordentligt på til at kunne stå eventuelle tilnærmelser fra hackere imod. Gør løbende medarbejderne opmærksomme på det øgede trusselsbillede og informer dem om typiske ransomware– og phishing-strategier. De skal forholde sig kritisk til alt, hvad de modtager. 

Læs også > Derfor skal identitet i centrum for din sikkerhedsindsats

Tip 4: Brug kun sikker teknologi til at facilitere samarbejdet fra medarbejderens hjemmearbejdsplads.

Ligegyldigt, om arbejdet foregår fra det sædvanlige kontor eller fra en hjemmearbejdsplads, er det afgørende, at data behandles sikkert. Sikkerhedspolitikkerne gælder stadig hjemmefra, og informationer må kun udveksles på sikre platforme. Derfor skal virksomheden stille den rette teknologi til rådighed, der kan facilitere medarbejdernes samarbejde, selvom de sidder hver for sig.  

Distancearbejde skaber nye sikkerhedsudfordringer. Der er en udbredt tendens til at medarbejderne ikke altid opretholder en god sikkerhedsmæssig adfærd, når de arbejdere uden for de faste kontorrammer. Det kan f.eks. være, hvis de tager privat it-udstyr i brug til hjemmearbejde eller ikke anvender de tjenester eller services, som virksomheden stiller til rådighed. Eller hvis de transporterer sensitive forretningsoplysninger rundt uden for kontoret. 

Virksomheden skal derfor genbesøge sine sikkerhedspolitikker og opdatere sine retningslinjer løbende, hvis hjemmearbejde er en udbredt del af arbejdskulturen i organisationen. Det vil være med til at sikre, at organisationen får taget hånd om de specielle udfordringer og sikkerhedsrisici, der kan være forbundet med hjemmearbejde. Det handler i høj grad også om oplysning. De ansatte skal løbende huskes på, at hjemmearbejde kræver tilpassede arbejdsrutiner og -adfærd. 

 

Følger I ovenstående råd er I godt på vej til at skabe de bedste forudsætninger for et produktivt, effektivt og sikkert hjemmearbejdsmiljø. 

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Har du fod på digital onboarding?

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Har du fod på digital onboarding?

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Atea Chooses Identity and Access Management Platform By 2ndC

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Atea has chosen 2ndC’s Identity and Access Management platform Compliance Suite to handle the organization’s User Lifecycle Management. The choice is an integrated part of Atea’s compliance program.

A long-term strategic goal for Atea has been to streamline business processes, a task that has taken a lot of resources and dedication. The organization has been busy establishing and initiating a compliance program of the highest international standard. A challenge that has been successfully completed.

The compliance effort did not become any less complex, or time consuming, with the enactment of the EU General Data Protection Regulations. It has been a demanding task for Atea to ensure correct data-management and user access to that data and the connected applications. Especially systems and applications containing PII-data is a top priority when it comes to privileged access.  As a part of their collected compliance efforts Atea has chosen to increase their focus on Identity and Access Management.

A Focus On Compliance Means User Management Becomes A Greater Priority

With more than 7.000 employees, Atea is a sizable organization. That means that Atea has some specific technological challenges, which quickly results in heavy organizational administrative processes. On top of strict compliance demands these processes can quickly inhibit or limit business efficiency.

“Monitoring and control is important parts of our collected compliance program. This applies to our organizational procedures and most definitely to our IT infrastructure as well,” says Christian Bølling, Director of Infrastructure Technology at Atea Denmark.

A specific business challenge in Atea’s aspiration to maintain compliance is to administrate the many employees within the infrastructure. It is necessary to ensure that the employees’ accesses to data and systems meets the organizational needs while at the same time complying with the organization’s strict security and compliance demands.

“Many employees and a multitude of systems and data makes it difficult for the business – not to mention the IT department – to ensure that all User and Access Management Processes meets the demands and the defined internal processes. We had a clear need to further automate our processes and to log user related events in our IT systems. This is necessary to document that we are meeting the compliance demands,” says Christian Bølling.

Therefore, Atea had to thoroughly consider how the organization could maintain efficiency while at the same time meeting all compliance demands. To sustain that balance Atea chose to give Identity and Access Management a higher priority across the organization. That’s when Atea turned to 2ndC Compliance Suite to meet and handle the challenges without losing out on either.

A Business-Oriented Compliance Platform

The choice of Compliance Suite was a step towards modernizing Atea’s approach to User Management. An IT initiative with clear business strategic purposes. A rise in cloud applications, the increasing importance of big data and a business need to frequently implement new applications, put a continuous strain on the IT department.

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Read More
About Identity-
and Access Platform
2ndC Compliance Suite

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Onboarding: 3 bekymringer, der plager danske HR-folk

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Nyheder

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Onboarding: 3 bekymringer, der plager danske HR-folk

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På baggrund af en rundspørge blandt HR-ledere og HR-medarbejdere, opridser vi de tre største bekymringer i forbindelse med onboarding, som plager landets HR-afdelinger lige nu.

Onboardingprocesserne er en af de førende kilder til grå hår hos danske HR-professionelle. Onboarding er afgørende for medarbejdernes indtryk af organisationen, for at lægge grundlaget for det gode samarbejde og for nyansatte medarbejderes integration i organisationen og evne til at varetage arbejdsopgaverne. Netop derfor er processerne så udfordrende.

Læs mere > HR i den digitale førertrøje

På baggrund af en rundspørge, som 2ndC for nyligt har gennemført blandt HR-ledere og HR-medarbejdere i danske virksomheder, har vi i dette blogindlæg samlet de tre største onboardingbekymringer, der plager danske HR-folk:

Bekymring 1: Er det den rigtige medarbejder, jeg har ansat?

Alle HR-professionelle ved det: Det er enormt vigtigt at ansætte den rigtige medarbejder. Derfor er det måske også en af de absolut sværeste HR-opgaver. I rundspørgen indtager den også førstepladsen blandt de mest udbredte bekymringer.

De medarbejdere, som organisationen ansætter, er hovedkilden til forretningens succes og vækst i fremtiden. Derfor er det en vigtig disciplin. Hvorvidt ansættelsen er det rigtige match, afsløres dog først rigtig i forbindelse med onboarding. Derfor skal oplæringen, introduktionen til arbejdsopgaverne og organisationskulturen prioriteres og struktureres. Det er det eneste, der kan give et svar på, om matchet mellem personlighed, faglighed og det nye team er det rigtige.

Bekymring 2: At få indkørt medarbejderen og overleveret arbejdsopgaverne

Med andre ord: Understøttelse af den gode onboarding. God modtagelse af nye medarbejdere, gensidig forventningsafstemning samt formidling af intern kultur og overlevering af arbejdsopgaver, var meget hyppigt nævnte bekymringer i forbindelse med rundspørgen.

Nyansættelser skal bruge lang tid på at opnå det samme produktivitetsniveau som resten af organisationens ansatte. Faktisk kan det tage mellem otte og 12 måneder, før nye medarbejdere indhenter niveauet.

Læs mere > Sådan gør du din nye medarbejder til en succes fra første arbejdsdag

Den eneste metode til at forkorte perioden er at investere i ordentlig onboarding, så man sikrer, at medarbejderen får en grundig introduktion til organisationskulturen og måden at gøre tingene på.

Bekymring 3: Fastholdelse af nye medarbejdere

Det er dyrt at ansætte nye medarbejdere. Det er endnu dyrere at ansætte nye medarbejdere, der næsten øjeblikkeligt forvandler sig til forhenværende medarbejdere. Faktisk mister organisationer 25 procent af alle nyansættelser i løbet af det første ansættelsesår, og hele 20 procent af personaleomsætningen forekommer i løbet af de første 45 dage i stillingen.

Vores rundspørge bekræftede, at det er en udbredt frygt at skulle sige tidligt farvel, når det rigtige talent er kommet med ombord.

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”Når vi ansætter nye mennesker, er jeg mest bange for, at de hurtigt forsvinder igen. Det er enormt ressourcekrævende og vores investering i rekruttering, onboarding og oplæring går til spilde. Vi er en vidensvirksomhed og lever af vores medarbejdere. Hvis vores kunder konstant får nye kontaktpersoner, bliver risikoen for, at de smutter over til vores konkurrenter større,”

HR-konsulent i et revisionsfirma

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Den rigtige onboarding er afgørende for at skabe en vedholdende relation mellem organisationen og den nye medarbejder. Hvis onboardingoplevelsen ikke bliver en positiv oplevelse, er der en meget høj risiko for, at medarbejderen hurtigt forlader sin stilling igen.

Er du nysgerrig på danske HR-afdelingers største udfordringer lige nu? Så download vores nye business case nedenfor og lær meget mere:

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animation_offset=”” filter_type=”regular” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ last=”true” border_position=”all” first=”false” type=”3_5″][fusion_title title_type=”text” rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ before_text=”” rotation_text=”” highlight_text=”” after_text=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” content_align=”left” size=”2″ font_size=”42px” animated_font_size=”” line_height=”1.2em” letter_spacing=”” margin_top=”80px” margin_bottom=”40px” margin_top_mobile=”” margin_bottom_mobile=”” text_color=”#ffffff” 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HR i den digitale førertrøje

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En business case med 7 stærke argumenter for, at HR skal være ansvarlig for digital adgangsstyring

”Det er desværre ikke altid sådan, det foregår, men det er virkelig vigtigt, at folk kan komme i gang med arbejdet fra første dag. Hit the ground and run, så at sige,” – Head of HR i et dansk transportselskab

[/fusion_text][fusion_separator style_type=”default” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” sep_color=”” top_margin=”20px” bottom_margin=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” /][fusion_button link=”https://www.2ndc.dk/hr-i-den-digitale-foerertroeje/” text_transform=”” title=”” target=”_self” link_attributes=”” alignment=”left” modal=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” color=”default” button_gradient_top_color=”” button_gradient_bottom_color=”” button_gradient_top_color_hover=”” button_gradient_bottom_color_hover=”” accent_color=”” accent_hover_color=”” type=”” bevel_color=”” border_width=”” border_radius=”” border_color=”” border_hover_color=”” size=”” stretch=”default” icon=”” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]Download business 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HR i den digitale førertrøje

[/fusion_title][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

En business case med 7 stærke argumenter for, at HR skal være ansvarlig for digital adgangsstyring

”Det er desværre ikke altid sådan, det foregår, men det er virkelig vigtigt, at folk kan komme i gang med arbejdet fra første dag. Hit the ground and run, så at sige,” – Head of HR i et dansk transportselskab

[/fusion_text][fusion_separator style_type=”default” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” sep_color=”” top_margin=”40px” bottom_margin=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” /][fusion_button link=”https://www.2ndc.dk/hr-i-den-digitale-foerertroeje/” text_transform=”” title=”” target=”_self” link_attributes=”” alignment=”” modal=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” color=”default” button_gradient_top_color=”” button_gradient_bottom_color=”” button_gradient_top_color_hover=”” button_gradient_bottom_color_hover=”” accent_color=”” accent_hover_color=”” type=”” bevel_color=”” border_width=”” border_radius=”” border_color=”” border_hover_color=”” size=”” stretch=”default” icon=”” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]Download business case[/fusion_button][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

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2ndC leverer identitets- og complianceløsning til Atea

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class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]https://www.2ndc.dk/wp-content/uploads/2020/01/Atea_2000x500.jpg[/fusion_imageframe][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container admin_label=”Indhold” type=”flex” hundred_percent=”no” hundred_percent_height=”no” min_height=”” hundred_percent_height_scroll=”no” align_content=”stretch” flex_align_items=”flex-start” flex_justify_content=”flex-start” flex_column_spacing=”” hundred_percent_height_center_content=”yes” equal_height_columns=”no” container_tag=”div” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” status=”published” publish_date=”” class=”” id=”” link_color=”” link_hover_color=”” border_sizes_top=”” border_sizes_right=”” border_sizes_bottom=”” border_sizes_left=”” border_color=”” border_style=”solid” margin_top_medium=”” margin_bottom_medium=”” margin_top_small=”” margin_bottom_small=”” 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Nyheder

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2ndC leverer identitets- og complianceløsning til Atea

[/fusion_title][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Atea har valgt 2ndC’s identitets- og complianceløsning Compliance Suite til at varetage organisationens brugerstyring. Valget sker som et integreret led i Ateas compliance-program.

I de seneste år har Atea brugt mange ressourcer på at effektivisere forretningen. Udover at sælge it-løsninger til virksomheder og offentlige institutioner, har koncernen haft travlt med at etablere og iværksætte et toptunet compliance-program af højeste internationale standard. Det er gennemført med succes.

I forbindelse med, at GDPR trådte i kraft, har det været en krævende opgave for Atea præcist at kortlægge, hvor i organisationen data opbevares. Og ikke mindst, hvem der har adgang til den data. Som et led i compliance-indsatsen har Atea derfor valgt at satse stærkere på bruger- og adgangsstyring.

Fokus på compliance betyder opprioritering af brugerstyring

Atea er en stor organisation, der med sine over 7.000 medarbejdere har nogle helt særlige teknologiske udfordringer. Det skaber hurtigt tunge organisatoriske administrationsprocesser. Disse processer kan med strenge compliancekrav oveni hæmme forretningens effektivitet.

”Monitorering og kontrol er en meget vigtig del af vores samlede complianceprogram. Det gælder både for vores organisatoriske procedurer, men i høj grad også for hele vores it-infrastruktur,” siger Christian Bølling, som er Director of Infrastructure Technology i Atea Danmark.

En konkret forretningsudfordring i arbejdet for at vedligeholde compliance er at håndtere koncernens tusindvis af medarbejdere på infrastrukturen. Derudover skal det sikres, at deres adgange til data og systemer lever op til de organisatoriske behov og samtidig overholder både sikkerheds- og compliancekrav.

”Mange medarbejdere og et hav af systemer og data, gør det vanskeligt for forretningen – og ikke mindst IT-afdelingen – at holde styr på, at alle bruger- og adgangsstyringsprocesser lever op til kravene og de interne processer. Vi havde et klart behov for at automatisere vores processer endnu mere og ikke mindst logge brugerrelaterede hændelser i vores it-systemer for at kunne dokumentere, at vi levede op til kravene,” siger Christian Bølling.

Læs mere > 2ndC Compliance Suite giver dig fuld kontrol over digitale adgange

Derfor måtte Atea – som et led i indsatsen for compliance – grundigt overveje, hvordan organisationen kunne bevare forretningens effektivitet samtidig med, at koncernen levede fuldt op til alle compliancekrav. For at opretholde den balance valgte Atea at opprioritere organisationens brugerstyring. I den forbindelse fik de hjælp af Compliance Suite, 2ndC’s identitets- og complianceløsning.

En forretningsorienteret complianceløsning

Valget af Compliance Suite var et led i at modernisere Ateas tilgang til brugerstyring. Et it-initiativ, der dog havde et klart forretningsstrategisk formål. Flere cloudapplikationer, udnyttelsen af big data og et forretningsbehov for hyppigt at implementere nye applikationer lægger løbende pres på it-afdelingen.

”For at bevare kontrol og overblik, begrænse it-risici og ikke mindst opretholde vores høje compliance-standard – uden at gå på kompromis med forretningens effektivitet og evne til at samarbejde – har det været nødvendigt at implementere en centraliseret og automatiseret teknologi, der kan hjælpe os med at administrere medarbejderne og deres adgang til data,” siger Christian Bølling.

2ndC Compliance Suite gør det muligt for Atea at administrere medarbejdere og eksterne brugeres adgange på tværs af koncernen. Dermed bliver det lettere at dokumentere de organisatoriske processer, der ligger til grund for compliance med lovgivningsmæssige krav. Det kan f.eks. være EU’s databeskyttelsesforordning.

”Investeringen er uden tvivl et compliancefremmende initiativ. Men vi har også et ansvar for, at vores 7.000 medarbejdere har frihed til at passe deres arbejde og effektivt får adgang til de ressourcer, de har behov for. Det handler om at sikre organisationens agilitet. I Atea er compliance forretningen en vigtig støttefunktion, og det spiller Compliance Suite direkte ind i,” siger Christian Bølling.

Læs mere > Se, hvor meget du kan spare med automatiseret brugerstyring

”Compliance og databeskyttelse er vigtige forretningsprioriteter. Når de prioriteter skal indfries, er overblik og den rette teknologiske platform altafgørende. Det er den eneste måde, man kan være sikker på, at man ikke bryder med interne eller eksterne compliancepolitikker,” siger Jesper Bergstedt, adm. direktør i 2ndC.

Atea og 2ndC har haft et solidt partnerskab i over tre år, og Compliance Suite har været at finde på it-leverandørens hylder siden 2017.

”Igennem de sidste år har vi været glade for vores partnerskab. Der er ingen tvivl om, at vi er meget stolte over, at en koncern som Atea – der med en målrettet indsats har sat barren for succesfulde complianceprogrammer rigtig højt – har valgt vores platform,” siger Jesper Bergstedt.

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