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CASE Automatisering, kontrol og sikkerhed er digitaliseringens byggesten

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Case

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Automatisering, kontrol og sikkerhed er digitaliseringens byggesten

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C.C. Jensen bruger automatisering af processer, centraliseret kontrol og skærpede sikkerhedsforanstaltninger til at understøtte den løbende digitalisering af organisationen.

C.C. Jensen har en førende position på det internationale marked for oliefiltreringssystemer. At bevare den position kræver en evne til at følge med tiden. Det kræver, at man tør satse på digitalisering.

Nu er C.C. Jensen gradvist begyndt at øge sin digitale indsats. Det har medført nye satsninger på tværs af organisationen – lige fra implementering af fysisk robotteknologi i produktionen til Robotic Process Automation i forretningen. For at understøtte den digitale satsning, har C.C. Jensen valgt at implementere 2ndC Compliance Suite.

Centraliseret kontrol skaber bedre overblik

Når digitaliseringsgraden stiger, stiger kompleksiteten af organisationens it-setup som regel også. Dermed øges behovet for centraliseret kontrol.
”Vi er langsomt begyndt at skrue op for digitaliseringen af virksomheden, og derfor er det afgørende, at vi har styr på vores workflows. Vores systemer bliver nødt til at tale sammen, så vores processer forløber så gnidningsfrit som muligt. Jo mere digitale vi bliver, jo større bliver vores behov for overblik og samlede kontrolmuligheder,” forklarer Brian Smidt, IT-chef hos C.C. Jensen.

Integrationer mellem brugerstyringsplatformen 2ndC Compliance Suite og andre centrale forretningssystemer, skaber et mere detaljeret overblik på tværs af it-miljøet.

”Vi har fået et bedre overblik, end vi havde før. Vi ved, hvilke grupper vores medarbejdere er medlemmer af, og med integrationen mellem 2ndC Compliance Suite og Microsoft Intune ved vi nu også præcis, hvilke medarbejdere, der har fået udleveret hvilket it-udstyr,” siger Brian Smidt. ”Det har stor værdi for os, at platformen nemt kan tale sammen med vores andre systemer, så vi kan samle al vores viden om brugerne ét sted.”

C.C. Jensen sparer tid på automatiserede processer

Herudover har 2ndC Compliance Suite begrænset den tid, som C.C. Jensens it-afdeling skal bruge på brugeroprettelser og adgangstildelinger.
”Jeg har helt sikkert fået mere tid efter, at vi implementerede 2ndC Compliance Suite. Nu kører så mange processer automatisk, at tiden jeg bruger på at on- og offboarde medarbejdere i vores systemer er minimal,” siger Claus Jon Steinhaugen, der er IT-supporter hos C.C. Jensen.

”Siden implementeringen har vi også oplevet færre supportsager, hvor folk henvender sig, fordi de mangler adgang til systemer og applikationer,” tilføjer han. Planen er, at 2ndC Compliance Suite skal forankres stærkere i andre afdelinger af C.C. Jensen, så ansvaret for brugeroprettelser og -adgange på sigt placeres et andet sted end hos it-afdelingen.

”Vi vil gerne have HR ind over, så it-afdelingen ideelt set ikke behøver at beskæftige sig med oprettelsen af nye medarbejdere. Potentialet er stort, og med en integration mellem 2ndC Compliance Suite og vores HR-system kræver det jo praktisk talt bare et klik i ét system. Generelt giver det rigtig god mening, at alle onboarding- og offboarding-opgaver samles i HR-afdelingen – herunder håndteringen af digitale adgange – så vi får mulighed for at koncentrere os om andre opgaver i it-afdelingen,” siger Claus Jon Steinhaugen.

Markant forbedring af sikkerheden

Før C.C. Jensen fik automatiseret processerne for onboarding og offboarding af medarbejdere i organisationens it-systemer, var det en udfordring at bevare overblikket over medarbejderstaben og it-miljøet. Det var svært at dokumentere, hvem der havde adgang til hvad, og hvem der havde hvilke rettigheder i systemerne. Herudover var ansvaret for processerne – bl.a. for hvordan og hvornår medarbejdernes brugerprofiler blev lukket ned, når deres ansættelse i C.C. Jensen ophørte – ikke klart fordelt.

”Vi havde en konkret udfordring med, at medarbejdere der ikke havde været ansat i længere perioder, stadig kunne figurere i vores systemer,” fortæller Brian Smidt.

”Folk, der ikke havde arbejdet i C.C. Jensen i et halvt år, kunne i nogle tilfælde have adgang til vores data, fordi vi ikke havde forudsætningerne for at lukke ordentligt ned for adgangene på plads. 2ndC Compliance Suite automatiserer processerne, og brugerprofilen offboardes automatisk fra vores systemer, når en medarbejder forlader sin stilling. Det giver ekstra ro i maven at vide, at der ikke falder noget imellem to stole, som kan udfordre vores sikkerhed.”

At oprette nye medarbejdere med en kopi af eksisterende medarbejderes adgange og rettigheder var ligeledes tidligere en udbredt praksis i C.C. Jensen. Det var endnu en faktor, der hæmmede it-afdelingens overblik over systemerne og ikke mindst en betydelig sikkerhedsudfordring.

”Før var der for mange i vores organisation, der havde for mange unødvendige adgange og for mange rettigheder i vores systemer. Nu er adgangstildelingen rollebaseret, og vi kan være helt sikre på, at medarbejderne kun får de adgange og rettigheder, der passer til netop deres jobbeskrivelse,” slutter Brian Smidt.

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Om C.C. Jensen

C.C. Jensen er en familieejet international virksomhed, etableret i 1953 og med hovedkontor i Danmark. Verden over er de kendt for at producere produkter i allerhøjeste kvalitet. Deres CJC® Oliefiltreringsfiltre og CJC® Filterindsatser kan købes via et globalt netværk bestående af 11 datterselskaber, et salgskontor, tre associerede selskaber, en joint venture-partner og over 40 agenter. C.C. Jensen tæller 284 medarbejdere.

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Artikler Sikkerhed

Derfor skal identitet i centrum for din sikkerhedsindsats

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Nyheder

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Derfor skal identitet i centrum
for din sikkerhedsindsats

[/fusion_title][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””]Flere og flere arbejdsgange digitaliseres og samtidig stiger antallet af datalæk. Det stiller nye krav til organisationens sikkerhedsarbejde – krav som et stigende fokus på identitetssikkerhed kan være med til at løfte.

I dag er (person)følsomme eller forretningskritiske data overalt. Data, der konstant forandrer sig, flyttes og tilgås af interne og eksterne brugere i organisationen. Samtidig er antallet af applikationer eksploderet i de fleste virksomheder, og brugen af både cloud og mobile fortsætter med at stige. Det skaber en fleksibel arbejdsstyrke, men det betyder også, at organisationens potentielle angrebsoverflade udvider sig.

Det stiller høje krav til sikkerhedsindsatsen. Særligt efter, at GDPR trådte i kraft i maj 2018, har der været store økonomiske konsekvenser ved utilstrækkelig databeskyttelse – ligesom, at organisationens brand-værdi og kundeloyalitet kan lide alvorlig overlast, hvis der ikke tages de rette forbehold.

Identiteter er cyberkriminelles drømmemål

Engang var en firewall de fleste organisationers primære sikkerhedsforsvar og den grænse, der bremsede ondsindede, eksterne aktører i at trænge ind i infrastrukturen. Men i takt med, at mere og mere data akkumuleres, og at interne og eksterne it-brugere i organisationen stiller krav om at kunne tilgå ressourcer både på og uden for organisationens netværk, er det naturligt, at forsvarsgrænsen forandrer sig.

Det stiller dog nye krav til håndteringen af brugerne, der skal kunne tilgå organisationens ressourcer. De skal let kunne identificeres, verificeres og tildeles adgang. Og de skal beskyttes.

Læs mere > Derfor skal privilegeret brugerbeskyttelse være din topprioritet i 2019

Fra 2017 til 2018 steg antallet af identitetsrelaterede datalæk med 424 pct., mens antallet af stjålne identitetsdata, der cirkulerede på internettet steg med 71 pct. Om noget understreger det den stigende udnyttelse af identitetsinformation til kriminelle formål som f.eks. overtagelse og misbrug af brugerkonti, identitetstyveri og andre kriminelle formål.

Det er en trussel man som organisation bliver nødt til at tage alvorligt. Verizons Data Breach Investigations Report 2018 fremhæver, at udnyttelsen af stjålne bruger-credentials er den største medvirkende faktor i brud på datasikkerheden. Når først kriminelle har adgang til en identitet, har de hurtigt adgang til hele organisationens infrastruktur.

Læs mere > Menneskelige fejl: Den oversete sikkerhedstrussel

Hvis du sidder i en lille eller mellemstor organisation, behøver du ikke bekymre dig, vel? Jo, du gør! De fleste angreb er opportunistiske og rammer ikke de rigeste eller største, men de uforberedte. I 2018 steg antallet af angreb på mindre organisationer betydeligt – netop, fordi cyberkriminelle gik målrettet efter organisationer med usofistikerede sikkerhedsforsvar.

Identitet er den nye sikkerhedsperimeter

Digital transformation er på dagsordenen hos flere og flere virksomheder. I takt med, at flere arbejdsgange digitaliseres, er det en ny perimeter, der er definerende for organisationens sikkerhedsniveau: Identitet.

Og det trusselslandskab, der er beskrevet ovenfor, gør Identity & Access Management til en uundværlig disciplin. Det er nemlig den bedste metode til at sikre organisationens digitale identiteter. Medarbejdere, kunder, partnere og alle andre, der har behov for it-adgang til organisationens ressourcer skal identificeres og verificeres. Her er et Identity & Access Management-værktøj dørmanden, der afgør, om brugerne får adgang til organisationens data og infrastruktur – alt sammen baseret på deres digitale identitet.

Læs mere > Identitetssikkerhed har aldrig været vigtigere

En løsning til Identity & Access Management giver dig fuldt overblik over, hvem i organisationen, der har adgang til hvilke ressourcer, og det bliver langt lettere hurtigt og let at tildele medarbejderne adgang til de ressourcer, som deres jobbeskrivelser foreskriver.

Du undgår, at for mange brugere har uretmæssig eller unødvendig adgang til følsomme data – og dermed gør du det langt sværere for cyberkriminelle at få adgang til jeres mest forretningskritiske information.[/fusion_text][/fusion_builder_column][fusion_builder_column type=”1_4″ align_self=”auto” content_layout=”column” align_content=”flex-start” content_wrap=”wrap” spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”ContainerMarginTB-80″ id=”” background_image_id=”” type_medium=”” type_small=”” type=”1_4″ order_medium=”0″ order_small=”0″ spacing_left_medium=”” spacing_right_medium=”” spacing_left_small=”” spacing_right_small=”” spacing_left=”” spacing_right=”” margin_top_medium=”” margin_bottom_medium=”” margin_top_small=”0px” margin_bottom_small=”” margin_top=”80px” margin_bottom=”80px” padding_top_medium=”” padding_right_medium=”” padding_bottom_medium=”” 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Ved du, hvor god din organisations identitetssikkerhed er?

[/fusion_title][fusion_button link=”/hvor-moden-er-din-cybersikkerhedsindsats/” text_transform=”” title=”” target=”_self” link_attributes=”” alignment=”center” modal=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” color=”default” button_gradient_top_color=”” button_gradient_bottom_color=”” button_gradient_top_color_hover=”” button_gradient_bottom_color_hover=”” accent_color=”” accent_hover_color=”” type=”” bevel_color=”” border_width=”” size=”” stretch=”default” icon=”” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” border_radius=””]Test dig selv her![/fusion_button][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

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Artikler Sikkerhed

Menneskelige fejl: Den oversete sikkerhedstrussel

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Nyheder

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Menneskelige fejl:
Den oversete datasikkerhedstrussel

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Menneskelige fejl er involveret i hele 27 pct. af sikkerhedshændelser, hvor data lækkes. Hvordan beskytter du dig mod truslen? Vi har samlet fem gode råd.

Det er menneskeligt at fejle, som man siger. Og det gælder i høj grad også i forbindelse med it-sikkerhed. Her er menneskelige fejl nemlig en hyppig synder, når en virksomhed rammes af datasikkerhedsbrud.

Ponemon’s 2018 Cost of Data Breach Study angiver ondsindet eller kriminel aktivitet som hovedårsag i 48 pct. af datalæk, mens det i 25. pct. af tilfældene skyldes systemfejl. Endelig skyldes hele 27 pct. af datalæk menneskelige fejl.

Læs også > Bemærkelsesværdige datalæk i 2018

Det bør give de fleste organisationer stof til eftertanke. Særligt når man tager i betragtning, at antallet af datasikkerhedsbrud – ifølge 4IQ’s 2019 Identity Breach Report – steg med 424 pct. fra 2017 til 2018.

Menneskelige fejl har større konsekvenser under GDPR

Menneskelige fejl dækker over adskillige handlinger – f.eks. dårlige password-vaner, klik phishing-links eller at sende information til den forkerte modtager. Alle er udbredte problemer, og alle er risici, der udfordrer organisationens datasikkerhed.

Et parameter, der kun er blevet vigtigere siden EU’s databeskyttelsesforordning fandt anvendelse i maj 2018. Nu er der betragtelige bøder i vente, hvis der ikke er styr på sikkerheden omkring dataopbevaringen.

Som organisation kan I foretage de rette tekniske foranstaltninger og implementere og strømline de rette processer, men I kommer sjældent langt, hvis ikke medarbejderne er involveret og forstår, hvordan deres handlinger bidrager til organisationens GDPR-compliance.

Læs også > Tjeklisten – Er du klar til GDPR?

Selv når eksterne angriber organisationen, skyldes deres succes nemlig oftest, at de kan udnytte interne forhold og svagheder, som der burde være blevet taget hånd om.

5 tips til at bekæmpe menneskelige fejl

Derfor er det altafgørende at tage sine forholdsregler over for menneskelige fejl. For de forekommer – og når de gør, er det ganske enkelt bedst at være forberedt. Men hvad er det vigtigste, du skal gøre, når du skal beskytte organisationen? Vi har samlet fem gode råd.

  1. Uddan medarbejderne

    Mange fejl kan undgås – med den rigtige træning. Vær sikker på, at organisationens medarbejdere er bevidste om sikkerhedstrusler. Truslerne udvikler sig konstant, så sørg for løbende at holde organisationen opdateret. Glem ikke at undervise dem i gældende love og regler, der har relevans for datasikkerhed og deres arbejdsgange. Her er GDPR et rigtig godt eksempel.

  2. Skab en sikkerhedskultur

    Sørg for at kommunikere sikkerhedspolitikkerne til organisationen, så medarbejderne er bevidste om, at de findes (og hvad der kan ske, hvis de ikke følges). En god sikkerhedskultur skabes ved at grundlægge ordentlige vaner og arbejdsgange hos medarbejderne – og ikke mindst via et arbejdsklima, der tolererer fejl. På den måde kan I nemlig i højere grad stole på, at medarbejderne indrapporterer eventuelle fejl, så der kan rettes op på dem igen.

  3. Kontroller adgange

    God sikkerhed begynder med solid adgangskontrol. Har medarbejderne kopier af hinandens rettigheder, eller har mange simpelthen adgang til for meget, står det slemt til. Det er en rigtig god at implementere en adgangspolitik baseret på et need-to-have-adgangsprincip. Det betyder, at kun de medarbejdere, der har eksplicit behov for adgang til sensitive informationer tildeles den adgang. Den form for adgangskontrol udgør ofte forskellen mellem et solidt sikkerhedsniveau og et datalæk.

  4. Vær opmærksom på interne trusler

    Størstedelen af sikkerhedsbrud udføres af kriminelle og hackere. Ingen tvivl om det. Det betyder dog ikke, at din organisation har råd til at undervurdere truslen fra insidere. Det kan være ondsindede medarbejdere, der udnytter deres position til f.eks. at svindle virksomheden, men det kan i høj grad også være medarbejdere, der begår fejl og ikke er bevidste om sikkerhedspolitikkerne. Netop derfor er adgangskontrol og bevidstgørelse omkring politikkerne så vigtige.

  5. Uddel så få privilegier som muligt

    Det lægger sig tæt op ad råd nummer 3: Hold styr på de privilegerede adgange. Når først hackere har fodfæste i et system, vil det første mål ofte være at opnå privilegerede rettigheder på et niveau, der svarer til systemets administrator. Derfor er det en god idé at begrænse antallet af brugere, der har priviligerede rettigheder i systemerne. Udover at gøre livet sværere for eventuelle hackere, bliver det også markant lettere at få overblik over, hvem i organisationen, der har adgang til hvad.

Ovenstående skaber et godt grundlag for at beskytte organisationen mod menneskelige fejl.

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Få kontrol over datasikkerheden

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Har du brug for mere hjælp?
Så kunne du overveje at implementere en identitets- og adgangsstyringsløsning.

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3 tips til at lave en politik for adgangsstyring

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Nyheder

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3 tips til at lave en politik for adgangsstyring

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Senest opdateret d. 18. marts 2021

Databeskyttelse er afgørende for organisationens sikkerhed og succes. Den beskyttelse begynder med adgangskontrol. Vi giver dig 3 områder, som du ikke må overse, når du definerer din politik for adgangsstyring. 

Hackerangreb, datalæk, phishing, malware og ransomware. Der er nok at bekymre sig om i det nuværende cybertrusselslandskab. For offentlige såvel som private organisationer – og for organisationer af alle størrelser.

Netop derfor er databeskyttelse så afgørende – og det kræver en officiel databeskyttelsesstrategi. Men en god databeskyttelsesstrategi handler ikke blot om at kryptere information og håbe på det bedste. Den står og falder med en separat politik for adgangsstyring.

Næsten alle applikationer kræver en eller anden form for adgangs- eller autoriseringskontrol. Adgangskontrol drejer sig om at afgøre legitime brugeres tilladte aktiviteter i et system og deres adgang til specifikke ressourcer. I nogle systemer kan brugeren få fuld adgang så snart vedkommende er autentificeret, mens andre systemer har en mere kompleks kontrolmekanisme.

Læs også > 4 tips til at beskytte dine medarbejdere fra deres hjemmearbejdsplads

Adgangskontrollen og autorisationsprincipperne skal struktureres. Her er der flere måder at gøre det på. På den ene side kan man vælge at autorisationen skal spejle organisationsstrukturen, så en specifik placering i organisationshierarkiet giver en specifik adgangssammensætning. På den anden kan man vælge at implementere en mere nuanceret struktur, hvor adgang tildeles baseret på datasensitivitet.

Det er blandt andet det, der skal defineres i jeres politik for adgangsstyring.

Men hvad er en adgangsstyringspolitik?

En politik for adgangsstyring – eller en adgangspolitik – definerer kriterierne for at få adgang til en it-service. I mange organisationer er den en del af informationssikkerhedspolitikken. Det er det dokument, der udstikker overordnede krav og målsætninger for organisationens håndtering af informationssikkerhed. Den består af retningslinjer, forretningsgange, instrukser og beskrivelser af sikkerhedsforanstaltningerne.

Adgangspolitikken beskriver betingelserne for at udføre en eller flere funktioner i organisationens it-systemer og for at få adgang til en afgrænset mængde informationer i en tjeneste. Politikken specificerer hvordan adgange administreres, hvem der har adgang til systemer og under hvilke omstændigheder. Adgange kan f.eks. tildeles til medarbejdere og andre it-brugere på baggrund af organisatoriske placeringer. De kan også tildeles på bagrund af anciennitets- og autoritetsniveau eller kompetenceniveau.

Derfor er det afgørende at have en politik for adgangsstyring

Ingen medarbejdere har behov for adgang til samtlige data, der opbevares i en organisation. Derfor skal adgangsstyring og adgangskontrol i forbindelse med data og ressourcer være en del af enhver databeskyttelsespolitik.

Læs også > Derfor er automatiseret adgangsstyring smart

Kernen i god politik for adgangsstyring er, at kun de it-brugere, der har behov for adgang til dataene i forbindelse med deres arbejdsopgaver, skal tildeles de adgange. Dermed reducerer man markant risikoen for, at de potentielt sensitive data misbruges af andre brugere.

At opretholde datasikkerheden er dog en tilbagevendende opgave. Det betyder, at organisationen løbende skal genevaluere tildelte adgange for at være sikker på, at der stadig er behov for dem. Især hvis der er tale om (person)følsomme data. For eksempel kan det være relevant at evaluere privilegerede brugeres adgange flere gange årligt, da der typisk er tale om, at de har adgang til særlig forretningskritisk data.

3 områder du ikke må overse, når du definerer en politik for adgangsstyring

Hvor starter man, når man vil definere sin adgangspolitik? Et godt bud er at reflektere over og inkludere de tre områder nedenfor i politikken.

  1. Definer principperne, som organisationen skal tildele adgange ud fra
    Overvej ud fra hvilke principper organisationen skal tildele adgange til it-ressourcerne. Her kan en god rettesnor være at tildele adgange ud fra et stærkt need-to-have-princip, der giver brugerne så få adgange som overhovedet muligt. Dermed får brugerne adgang til de data og ressourcer, de skal bruge for at leve op til deres ansvarsopgaver – og ikke flere end dem.
  2. Definer så vidt muligt udløbsdatoer for adgangene
    Overvej hvor længe adgange skal være aktive. Der skal være klare processer for deaktivering af f.eks. midlertidige gæsteadgange, når de ikke længere er relevante. Det samme gælder for vikariater og andre midlertidige ansættelser.
  3. Definer processerne for adgangsevaluering
    Overvej hvor ofte, organisationen skal evaluere adgangene. Evalueringen forhindrer, at der opstår unødig adgangsophobning, at de forkerte har privilegeret adgang eller administratorrettigheder, og at ingen brugere, der burde være deaktiverede, stadig er aktive.

Sådan håndhæver du lettest din politik for adgangsstyring

Der er flere måder, du kan håndhæve din organisations politik for adgangsstyring på. Fælles for dem alle er dog, at det kræver et samlet overblik over alle forretningssystemer, deres sikkerhedsniveau og deres systemejere. Herudover skal der være formelle procedurer og instruktioner til hvert it-system, der dækker praksis for brugeradministrationen i det specifikke system. Det omfatter f.eks. processerne for oprettelse af brugerprofiler i systemet, hvordan profiler autoriseres og tildeles rettigheder, hvordan rettighederne evalueres, og hvordan de slettes igen, når det bliver nødvendigt.

Læs også > Det mener vi, når vi siger brugerstyring

Den gennemsnitlige virksomhed har dog virkelig mange forretningsapplikationer implementeret, og når adgangsstyringspolitikken skal håndhæves i dem alle sammen, bliver det en næsten umulig opgave, hvis det skal foregå manuelt.

Den letteste genvej til at systematisere arbejdet med adgangsstyring er at implementere en identitets- og adgangsstyringsplatform. Også kendt som en Identity and Access Management-platform. Det vil gøre det langt lettere at implementere og håndhæve politikken for adgangsstyring i praksis.

Med en sådan platform bliver det muligt f.eks. at implementere rollebaseret adgangskontrol, så it-brugerne får adgang til netop de systemer og data, der matcher deres rolle i organisationen. Adgangstildelingen til systemerne automatiseres og så snart en it-bruger ikke længere har behov for en specifik adgang, nedlægges den automatisk af platformen. Via en identitets- og adgangsstyringsløsning vil it-brugerne have en samlet identitet, som gør det muligt at spore deres handlinger på tværs af samtlige systemer og applikationer.

Er du nysgerrig på, hvordan identitets- og adgangsstyring kan fungere i praksis? Så klik på banneret nedenfor for at se demovideoen af 2ndC Compliance Suite.

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Se, hvordan 2ndC Compliance Suite konkret kan hjælpe din organisation i forhold til onboarding og offboarding. Lær også hvordan du let kan administrere adgangen til jeres it-ressourcer.

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