Kategori: Automatisering

CASE Automatisering, kontrol og sikkerhed er digitaliseringens byggesten

Indlægsforfatter Af admin
Indlægsdato 22. april 2021

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Case

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Automatisering, kontrol og sikkerhed er digitaliseringens byggesten

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C.C. Jensen bruger automatisering af processer, centraliseret kontrol og skærpede sikkerhedsforanstaltninger til at understøtte den løbende digitalisering af organisationen.

C.C. Jensen har en førende position på det internationale marked for oliefiltreringssystemer. At bevare den position kræver en evne til at følge med tiden. Det kræver, at man tør satse på digitalisering.

Nu er C.C. Jensen gradvist begyndt at øge sin digitale indsats. Det har medført nye satsninger på tværs af organisationen – lige fra implementering af fysisk robotteknologi i produktionen til Robotic Process Automation i forretningen. For at understøtte den digitale satsning, har C.C. Jensen valgt at implementere 2ndC Compliance Suite.

Centraliseret kontrol skaber bedre overblik

Når digitaliseringsgraden stiger, stiger kompleksiteten af organisationens it-setup som regel også. Dermed øges behovet for centraliseret kontrol.
”Vi er langsomt begyndt at skrue op for digitaliseringen af virksomheden, og derfor er det afgørende, at vi har styr på vores workflows. Vores systemer bliver nødt til at tale sammen, så vores processer forløber så gnidningsfrit som muligt. Jo mere digitale vi bliver, jo større bliver vores behov for overblik og samlede kontrolmuligheder,” forklarer Brian Smidt, IT-chef hos C.C. Jensen.

Integrationer mellem brugerstyringsplatformen 2ndC Compliance Suite og andre centrale forretningssystemer, skaber et mere detaljeret overblik på tværs af it-miljøet.

”Vi har fået et bedre overblik, end vi havde før. Vi ved, hvilke grupper vores medarbejdere er medlemmer af, og med integrationen mellem 2ndC Compliance Suite og Microsoft Intune ved vi nu også præcis, hvilke medarbejdere, der har fået udleveret hvilket it-udstyr,” siger Brian Smidt. ”Det har stor værdi for os, at platformen nemt kan tale sammen med vores andre systemer, så vi kan samle al vores viden om brugerne ét sted.”

C.C. Jensen sparer tid på automatiserede processer

Herudover har 2ndC Compliance Suite begrænset den tid, som C.C. Jensens it-afdeling skal bruge på brugeroprettelser og adgangstildelinger.
”Jeg har helt sikkert fået mere tid efter, at vi implementerede 2ndC Compliance Suite. Nu kører så mange processer automatisk, at tiden jeg bruger på at on- og offboarde medarbejdere i vores systemer er minimal,” siger Claus Jon Steinhaugen, der er IT-supporter hos C.C. Jensen.

”Siden implementeringen har vi også oplevet færre supportsager, hvor folk henvender sig, fordi de mangler adgang til systemer og applikationer,” tilføjer han. Planen er, at 2ndC Compliance Suite skal forankres stærkere i andre afdelinger af C.C. Jensen, så ansvaret for brugeroprettelser og -adgange på sigt placeres et andet sted end hos it-afdelingen.

”Vi vil gerne have HR ind over, så it-afdelingen ideelt set ikke behøver at beskæftige sig med oprettelsen af nye medarbejdere. Potentialet er stort, og med en integration mellem 2ndC Compliance Suite og vores HR-system kræver det jo praktisk talt bare et klik i ét system. Generelt giver det rigtig god mening, at alle onboarding- og offboarding-opgaver samles i HR-afdelingen – herunder håndteringen af digitale adgange – så vi får mulighed for at koncentrere os om andre opgaver i it-afdelingen,” siger Claus Jon Steinhaugen.

Markant forbedring af sikkerheden

Før C.C. Jensen fik automatiseret processerne for onboarding og offboarding af medarbejdere i organisationens it-systemer, var det en udfordring at bevare overblikket over medarbejderstaben og it-miljøet. Det var svært at dokumentere, hvem der havde adgang til hvad, og hvem der havde hvilke rettigheder i systemerne. Herudover var ansvaret for processerne – bl.a. for hvordan og hvornår medarbejdernes brugerprofiler blev lukket ned, når deres ansættelse i C.C. Jensen ophørte – ikke klart fordelt.

”Vi havde en konkret udfordring med, at medarbejdere der ikke havde været ansat i længere perioder, stadig kunne figurere i vores systemer,” fortæller Brian Smidt.

”Folk, der ikke havde arbejdet i C.C. Jensen i et halvt år, kunne i nogle tilfælde have adgang til vores data, fordi vi ikke havde forudsætningerne for at lukke ordentligt ned for adgangene på plads. 2ndC Compliance Suite automatiserer processerne, og brugerprofilen offboardes automatisk fra vores systemer, når en medarbejder forlader sin stilling. Det giver ekstra ro i maven at vide, at der ikke falder noget imellem to stole, som kan udfordre vores sikkerhed.”

At oprette nye medarbejdere med en kopi af eksisterende medarbejderes adgange og rettigheder var ligeledes tidligere en udbredt praksis i C.C. Jensen. Det var endnu en faktor, der hæmmede it-afdelingens overblik over systemerne og ikke mindst en betydelig sikkerhedsudfordring.

”Før var der for mange i vores organisation, der havde for mange unødvendige adgange og for mange rettigheder i vores systemer. Nu er adgangstildelingen rollebaseret, og vi kan være helt sikre på, at medarbejderne kun får de adgange og rettigheder, der passer til netop deres jobbeskrivelse,” slutter Brian Smidt.

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Om C.C. Jensen

C.C. Jensen er en familieejet international virksomhed, etableret i 1953 og med hovedkontor i Danmark. Verden over er de kendt for at producere produkter i allerhøjeste kvalitet. Deres CJC® Oliefiltreringsfiltre og CJC® Filterindsatser kan købes via et globalt netværk bestående af 11 datterselskaber, et salgskontor, tre associerede selskaber, en joint venture-partner og over 40 agenter. C.C. Jensen tæller 284 medarbejdere.

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Indlægsforfatter Af admin
Indlægsdato 8. november 2019

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Nyheder

5 grunde til, at du skal automatisere dine onboardingprocesser

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Automatisering af organisationens onboardingprocesser er et afgørende led i at indfri den nyansatte medarbejders forventninger til organisationen og ansættelsesforløbet. I dette indlæg har vi samlet 5 konkrete fordele ved automatiserede processer.

Receptionen har ringet. Afdelingens nye medarbejder er mødt ind til sin første arbejdsdag. Fuld af nervøs forventningsglæde og spændt på at komme i gang med sine nye arbejdsopgaver! Du går ned og henter hende hos receptionisten, I når at smalltalke lidt på vejen til jeres kontor, og du viser hende hen til hendes nye skrivebord. Her står computeren allerede klar, og der ligger lidt velkomstmateriale om organisationen, som det er en god idé, at hun sætter sig ind i.

Du skal faktisk direkte videre til et møde, så det er bedst, hvis hun bruger tiden på velkomstmaterialet. Hendes login til computeren og adgangene til de systemer og applikationer, hun skal bruge til daglig, er nemlig ikke helt på plads. De er bestilt hos it-afdelingen og burde være lige på trapperne. De skulle gerne nå det i løbet af dagen. Sidste gang, I ansatte en medarbejder i afdelingen, gik der godt nok et par dage, men de har altså lovet at prioritere det. I skal nok finde noget, hun kan lave, indtil det hele kommer op at køre. Du har bestilt en kopi af Sofies it-adgange til hende, og selvom de ikke har samme stillingsbetegnelse eller opgaver, så passer det nok meget godt. Du efterlader den nyansatte medarbejder ved skrivebordet og skynder dig til dit møde.

Lyder ovenstående scenarie bekendt?

Hvis det gør, er din organisation ikke alene. Alt for mange virksomheder har nemlig ikke de helt basale onboardingprocesser på plads. Og det er en skam. For onboardingen er organisationens unikke mulighed for at fremvise virksomhedskulturen, hvordan det er at arbejde hos jer og ikke mindst, hvor vigtig medarbejderens rolle er. Hvis onboardingen ikke indfrier forventningerne hos den nyansatte, kan det nemt få konsekvenser for hele ansættelsesforløbet.

Læs mere > 6 udfordringer ved on- og offboarding, som Identity Lifecycle Management redder dig fra

5 fordele ved automatiserede onboardingprocesser

Organisationer med standardiserede onboardingprocesser er generelt 50 procent bedre til at fastholde nyansatte medarbejdere. Og vejen til standardiserede processer går meget ofte igennem automatisering.

Faktisk kan organisationer, der automatiserer onboarding-relaterede opgaver nyde godt af medarbejdere, der når deres første performancemål 18 procent hurtigere sammenlignet med organisationer, der er afhængige af manuelle processer.

Organisationer, der automatiserer deres onboardingprocesser kan nyde godt af fem konkrete fordele:

Det bliver nemmere at fastholde medarbejderne
Er onboardingforløbet ikke en positiv oplevelse, er der en betydelig risiko for, at medarbejderen forlader arbejdspladsen inden for det første ansættelsesår. Med automatiserede processer kan det resultere i en 16 procent højere fastholdelse af nyansatte.

Medarbejderglæden øges
Når tidskrævende administrative opgaver automatiseres, frigiver det tid til at fokusere på de medarbejderfokuserede onboarding-opgaver. De opgaver, der bidrager til at etablere en stærk relation mellem organisationen og den nyansatte. Det har en positiv indvirkning på medarbejdertilfredsheden.

HR får mere tid til sine kerneopgaver
Får HR-afdelingen færre administrative opgaver – fordi de opgaver kører effektivt og automatisk – vil HR kunne dedikere langt mere tid til medarbejderudvikling og den strategiske udvikling af hele organisationen.

Det bidrager til sorte tal på bundlinjen
Kører den digitale onboarding automatisk, så medarbejdernes it-adgange er på plads så snart, de møder ind på deres første arbejdsdag, forbedrer det medarbejdernes mulighed for at indgå som en produktiv del af organisationen med det samme. Det sparer organisationen for effektivitetstab, hvilket har stor betydning for den samlede bundlinje.

Det bliver nemmere at opretholde compliance
HR må arbejde hårdere end nogensinde før for at sikre beskyttelsen af persondata. Automatiserede onboardingprocesser letter det arbejde betydeligt, da det bliver nemmere at sikre kontrollen over, hvilke medarbejdere, der har adgang til hvilke ressourcer. Den rigtige automatiseringsløsning vil ligeledes gøre det let at få overblik over de organisatoriske processer, der behandler personfølsomme data.

Læs mere > Derfor går HR og Identity Lifecycle Management hånd i hånd

Sådan automatiserer du dine onboardingprocesser

Automatisering er vejen frem. Det er tydeligt. Men hvordan bærer du dig ad med at få automatiseret dine onboardingprocesser?

Det har vi skrevet en e-bog om! Den giver dig en grundig indføring i, hvordan du får styr på den digitale onboarding og ikke mindst konkrete tips til, hvordan du forvandler dine manuelle arbejdsgange til automatiserede processer.

Download e-bogen ved at klikke på banneret herunder:

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Digital onboarding:
Den ultimative
guide til succes

Få vores 5 konkrete tips til at automatisere
onboardingen af nye medarbejdere

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Tags Brugerstyring, digitalisering, on- og offboarding

Artikler Automatisering

Så meget sparer du med automatiseret brugerstyring

Indlægsforfatter Af admin
Indlægsdato 5. september 2019

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Nyheder

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Så meget sparer du med automatiseret brugerstyring

Der er store økonomiske gevinster at hente ved Identity & Access Management. Vi guider dig til fire centrale områder, hvor automatiseret brugerstyring kan spare dig penge.

Lad os være helt ærlige: Det kræver investering at implementere en Identity & Access Management-løsning. Investering af både tid og penge. Men det er en investering, der hurtigt tjener sig ind igen.

Særligt, hvis investeringen betyder, at du kan bevæge dig væk fra manuelle brugerstyringsprocesser. Processer, som alt for mange organisationer desværre stadig er afhængige af. Manuel brugerstyring er nemlig administrativt tungt og praktisk talt umuligt at auditere ordentligt. Derudover er manuelle processer tidskrævende, dyre og ofte prægede af fejl. Jo flere medarbejdere en organisation har, jo større bliver udfordringerne også.

Men en Identity & Access Management-platform kan afhjælpe disse udfordringer. Netop ved at automatisere brugerstyringsprocesserne, hvilket på sigt er med til at styrke organisationens sikkerhed, produktivitet og compliance. Og ikke mindst organisationens ROI.

Læs også > Sådan bygger du en business case på dit Identity & Access Management-projekt

Du sparer penge på fire centrale områder med automatiseret brugerstyring

Sammenlignet med manuelle processer skaber automatiseret brugerstyring konkrete økonomiske besparelser på fire centrale områder:

On- og offboarding
Den daglige brugeradministration
Auditering og rapportering
Licenser

Men hvor meget? Lad os se på det! Bemærk, at alle beregninger i den følgende tekst er baseret på brugen af 2ndC Compliance Suite.

Reducerede udgifter til on- og offboarding

En organisation – der er afhængig af manuelle processer – bruger i gennemsnit to timer på hver eneste on- og offboarding. Hver gang en medarbejder skal oprettes og tildeles adgang til systemer og applikationer, kræver det altså to timers arbejdstid fra den brugerstyringsansvarlige. Det samme gør sig gældende, når medarbejderen en dag forlader organisationen igen og skal have frataget sine rettigheder til it-systemerne.

Men automatiserer man opgaverne forbundet med både oprettelser og nedlæggelser samt adgangstildelinger og -nedlæggelser, kan tidsforbruget mindskes betydeligt. 2ndC Compliance Suite kan faktisk optimere tiden brugt på on- og offboarding med op til 75 procent.

Læs også > 6 udfordringer ved on- og offboarding, som Identity Lifecycle Management redder dig fra

For en organisation med 450 brugere og en personaleomsætning på 15 procent, vil det betyde en årlig besparelse på udgifterne til on- og offboarding på mere end 40.000 kroner.

Færre udgifter til daglig brugeradministration

Over et år kræver en medarbejder overraskende mange rettelser. Det kan bl.a. dreje sig om stamdatarettelser, jobskifte eller tildeling af nye adgange. Faktisk kan der være tale om 10-15 rettelser til hver medarbejder på et år.

Hvis en rettelse skal foretages manuelt, tager den cirka 15 minutter at gennemføre. Medarbejderen, der har ansvar for at foretage rettelsen, er oftest højtspecialiseret og relativt dyr i drift. I de fleste organisationer udføres rettelserne af medarbejdere, der i gennemsnit koster 400 kroner i timen.

Automatisering vil optimere tidsforbruget på sådanne opgaver med op til 75 procent. For organisationen med 450 brugere vil det betyde en konkret besparelse på godt 500.000 kroner om året.

Læs også > Derfor er automatiseret adgangsstyring smart

Auditering- og rapporteringsopgaver kræver mindre tid

Oveni den daglige brugeradministration og løbende on- og offboarding er arbejdet knyttet til auditering af it-systemerne og rapportering en stor tidsrøver. I mange virksomheder er det it-afdelingen, der bærer det ansvar, og i gennemsnit bruger afdelingen hele 20 procent af sin årlige arbejdstid på auditering, rapportering og understøttelse af compliance.

Har afdelingen fem ansatte vil arbejdet svare til en fuldtidsstilling (der i mange organisationer svarer til en udgift på 650.000 kroner om året).

2ndC Compliance Suite samler den relevante information i ét system og har indbyggede auditering- og rapporteringsfunktioner. Det vil gøre det let at udtrække information om brugere, adgange og licenser, når behovet opstår, og tiden brugt på auditering og rapportering vil kunne reduceres med op til 75 procent.

Det vil spare organisationen for næsten 500.000 kroner om året.

Skær udgifterne til unødige licenser væk

Årligt koster en medarbejder i gennemsnit en organisation 8.033 kroner i softwareudgifter. Udgiften varierer naturligvis alt efter organisationens størrelse og branche, men generelt er en gennemsnitlig organisation hele 10 procent overlicenseret. Det betyder, at organisationer i gennemsnit har unødige licensudgifter på 803 kroner pr. medarbejder om året. Organisationer har ofte for mange licenser pga. fejlvurderinger, forglemmelser eller pga. medarbejdere, der ikke er blevet nedlagt i it-systemerne.

På grund af automatiserede adgangsstyrings- og rapporteringsfunktioner vil 2ndC Compliance Suite kunne reducere udgiften til unødige licenser med op til 80 procent. For organisationen med 450 medarbejdere vil det betyde en licensbesparelse på 180.000 kroner om året.

Så meget kan en Identity & Access Management løsning spare dig

For organisationen med 450 medarbejdere vil de samlede besparelsesmuligheder med en Identity & Access Management løsning – beregnet ud fra 2ndC Compliance Suite – se således ud:

[/fusion_text][fusion_table fusion_table_type=”1″ fusion_table_rows=”4″ fusion_table_columns=”5″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Omkostninger:	On- og offboarding	Brugeradministration	Rapportering og auditering	Licenser
I dag	53.546 DKK	675.000 DKK	650.000 DKK	2.475.000 DKK
Med 2ndC Compliance Suite	13.387 DKK	168.750 DKK	162.500 DKK	2.295.000 DKK
Besparelse	40.160 DKK	506.250 DKK	487.500 DKK	180.000 DKK

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Er du interesseret i, hvordan besparelsestabellen vil se ud for lige netop din organisation?
Så prøv vores gratis ROI-beregner!

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